L
Lloyd James
Hi, I just found out that Microsoft has stupidly stopped supporting office
update. As I have just reformatted my computer, I need to reinstall all of
the security updates, but i'm running into problems.
The first update that i've always had to install in the past is the SR-1
update. When I try to install it though, it tells me:
"An error has occured. Please check office 2000 SR-1 Setup(0002).txt for
detailed information".
I had to run a search on my computer because I wasn't told where this file
was located. This is what the error log stated:
Starting execution.
Command line: /c /L2
Opening the patch source file,
C:\DOCUME~1\Lloyd\LOCALS~1\Temp\IXP001.TMP\source.ini.
Searching installed products.
Detected the following products for patching:
Microsoft Office 2000 Premium (9.0.2720),
{00000409-78E1-11D2-B60F-006097C998E7}
Product is patchable.
{00010409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00020409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00030409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00100409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00110409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00120409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00130409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00160409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00170409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00180409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
Microsoft Office 2000 Disc 2 (9.0.2720),
{00040409-78E1-11D2-B60F-006097C998E7}
Product is patchable.
{00140409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{004A0409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00150409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{3C5E0FF2-BE09-11D1-998E-00A0C90A43B3}
Product is not installed.
The following patches are applicable:
Office 2000 SR-1 Core Update, {0DC0F122-1B1C-11D4-AED6-00C04F022C53}
Location:
http://download.microsoft.com/download/office2000prem/Update/3821h/WIN98/EN-US/data1.msp
Office 2000 SR-1 CD2 Update, {C406FA02-1B0A-11D4-AED6-00C04F022C53}
Location:
http://download.microsoft.com/download/office2000prem/Update/3821h/WIN98/EN-US/data2.msp
The version of IE installed on the computer is 8.0.6001.18702
IE has already been updated to the level of Office 2000 SR-1 or above
Error: The file,
C:\DOCUME~1\Lloyd\LOCALS~1\Temp\sr1patch\{0DC0F122-1B1C-11D4-AED6-00C04F022C53}, has an invalid size.
Error: The file,
C:\DOCUME~1\Lloyd\LOCALS~1\Temp\sr1patch\{C406FA02-1B0A-11D4-AED6-00C04F022C53}, has an invalid size.
Beginning download of
http://download.microsoft.com/download/office2000prem/Update/3821h/WIN98/EN-US/data1.msp.
Finished downloading
http://download.microsoft.com/download/office2000prem/Update/3821h/WIN98/EN-US/data1.msp.
Beginning download of
http://download.microsoft.com/download/office2000prem/Update/3821h/WIN98/EN-US/data2.msp.
Finished downloading
http://download.microsoft.com/download/office2000prem/Update/3821h/WIN98/EN-US/data2.msp.
Error: The file,
C:\DOCUME~1\Lloyd\LOCALS~1\Temp\sr1patch\{0DC0F122-1B1C-11D4-AED6-00C04F022C53}, has an invalid size.
Error: The Office 2000 SR-1 Core Update patch is missing or invalid.
Microsoft Office 2000 SR-1 setup ended prematurely because of an error.
Since it says the file size was wrong, I assumed it was a corrupted download
and tried redownloading it. Again it came up with the same error message.
So I tried installing the Office SP2 update. But it told me that I needed
the SR-1 update first. Then I tried the Office SP3 update, and was again told
I needed SR-1. I then tried downloading the SR-1 update a third time, and
again was told to check the above log file for the error message - which had
exactly the same error message as last time.
Does anyone know why the installation is failing and how I can make it
install?
I have Windows XP Home and have run Windows Update without problems. I've
installed all of the updates that are available.
And why did Microsoft stop supporting Office Update? That seems like a big
step backwards, not forwards.
update. As I have just reformatted my computer, I need to reinstall all of
the security updates, but i'm running into problems.
The first update that i've always had to install in the past is the SR-1
update. When I try to install it though, it tells me:
"An error has occured. Please check office 2000 SR-1 Setup(0002).txt for
detailed information".
I had to run a search on my computer because I wasn't told where this file
was located. This is what the error log stated:
Starting execution.
Command line: /c /L2
Opening the patch source file,
C:\DOCUME~1\Lloyd\LOCALS~1\Temp\IXP001.TMP\source.ini.
Searching installed products.
Detected the following products for patching:
Microsoft Office 2000 Premium (9.0.2720),
{00000409-78E1-11D2-B60F-006097C998E7}
Product is patchable.
{00010409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00020409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00030409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00100409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00110409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00120409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00130409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00160409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00170409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00180409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
Microsoft Office 2000 Disc 2 (9.0.2720),
{00040409-78E1-11D2-B60F-006097C998E7}
Product is patchable.
{00140409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{004A0409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00150409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{3C5E0FF2-BE09-11D1-998E-00A0C90A43B3}
Product is not installed.
The following patches are applicable:
Office 2000 SR-1 Core Update, {0DC0F122-1B1C-11D4-AED6-00C04F022C53}
Location:
http://download.microsoft.com/download/office2000prem/Update/3821h/WIN98/EN-US/data1.msp
Office 2000 SR-1 CD2 Update, {C406FA02-1B0A-11D4-AED6-00C04F022C53}
Location:
http://download.microsoft.com/download/office2000prem/Update/3821h/WIN98/EN-US/data2.msp
The version of IE installed on the computer is 8.0.6001.18702
IE has already been updated to the level of Office 2000 SR-1 or above
Error: The file,
C:\DOCUME~1\Lloyd\LOCALS~1\Temp\sr1patch\{0DC0F122-1B1C-11D4-AED6-00C04F022C53}, has an invalid size.
Error: The file,
C:\DOCUME~1\Lloyd\LOCALS~1\Temp\sr1patch\{C406FA02-1B0A-11D4-AED6-00C04F022C53}, has an invalid size.
Beginning download of
http://download.microsoft.com/download/office2000prem/Update/3821h/WIN98/EN-US/data1.msp.
Finished downloading
http://download.microsoft.com/download/office2000prem/Update/3821h/WIN98/EN-US/data1.msp.
Beginning download of
http://download.microsoft.com/download/office2000prem/Update/3821h/WIN98/EN-US/data2.msp.
Finished downloading
http://download.microsoft.com/download/office2000prem/Update/3821h/WIN98/EN-US/data2.msp.
Error: The file,
C:\DOCUME~1\Lloyd\LOCALS~1\Temp\sr1patch\{0DC0F122-1B1C-11D4-AED6-00C04F022C53}, has an invalid size.
Error: The Office 2000 SR-1 Core Update patch is missing or invalid.
Microsoft Office 2000 SR-1 setup ended prematurely because of an error.
Since it says the file size was wrong, I assumed it was a corrupted download
and tried redownloading it. Again it came up with the same error message.
So I tried installing the Office SP2 update. But it told me that I needed
the SR-1 update first. Then I tried the Office SP3 update, and was again told
I needed SR-1. I then tried downloading the SR-1 update a third time, and
again was told to check the above log file for the error message - which had
exactly the same error message as last time.
Does anyone know why the installation is failing and how I can make it
install?
I have Windows XP Home and have run Windows Update without problems. I've
installed all of the updates that are available.
And why did Microsoft stop supporting Office Update? That seems like a big
step backwards, not forwards.