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Recently updated all my computers from Office Update with the latest security patches, but one computer *the one I use most* suddenly will refuse update or repair Office 2003. When I go to Office Update page and it scans for updates I recieve the following error:
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Error! Unable to check for updates on this compute
The Office Update site is unable to check for updates on this computer. This may be happening because of one of the following reasons:
*You do not have administrative privileges for this computer.
*There is a network problem and the detection catalog used by the Office Update site failed to download. Go back to the Downloads home page and try running detection again.
*Windows Installer patch files (.MSP files) from previously applied Office updates are missing from the \Windows\Installer hidden directory on your computer. MSP files are stored on your computer after update installation completes because they need to be referenced for future update operations. If the files are missing you will not be able to apply Office updates. You may also be unable to uninstall Office products as a result of the same problem. Please contact Microsoft Product Support for assistance.
*You installed Office updates in the past and then upgraded from Windows Installer version 1.0 to Windows Installer version 1.1. For more information see the KB article Windows Installer May Prompt for Install Source if Unavailable.
Search for Office updates in the Download Catalog
Report the error to Microsoft
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I have checked out the msp files and they are there, I have also checked the network and there are no problems I can detect - the other computers can go through the scanning process just fine. And the user for the computer is Administrative. I don't know of anything that would have updated the Windows Installer - frankly all the computers are mirrors of eachother with the software installed on them etc, so I don't see what could be causing this issue.
Please help me.
_____________________________________________________________
Error! Unable to check for updates on this compute
The Office Update site is unable to check for updates on this computer. This may be happening because of one of the following reasons:
*You do not have administrative privileges for this computer.
*There is a network problem and the detection catalog used by the Office Update site failed to download. Go back to the Downloads home page and try running detection again.
*Windows Installer patch files (.MSP files) from previously applied Office updates are missing from the \Windows\Installer hidden directory on your computer. MSP files are stored on your computer after update installation completes because they need to be referenced for future update operations. If the files are missing you will not be able to apply Office updates. You may also be unable to uninstall Office products as a result of the same problem. Please contact Microsoft Product Support for assistance.
*You installed Office updates in the past and then upgraded from Windows Installer version 1.0 to Windows Installer version 1.1. For more information see the KB article Windows Installer May Prompt for Install Source if Unavailable.
Search for Office updates in the Download Catalog
Report the error to Microsoft
__________________________________________________________
I have checked out the msp files and they are there, I have also checked the network and there are no problems I can detect - the other computers can go through the scanning process just fine. And the user for the computer is Administrative. I don't know of anything that would have updated the Windows Installer - frankly all the computers are mirrors of eachother with the software installed on them etc, so I don't see what could be causing this issue.
Please help me.