unable to update office 2003

G

Gordon Tyers

I have a new CD for small office edition 2003 office; I have on the laptop a
trial edition of office 2003 now showing the trial version as ended. I have
tried to convert to full edition using new disc, but it wont accept product
code;
Disc was a sealed microsoft original;
 
M

Milly Staples [MVP - Outlook]

From where did you acquire it?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Gordon Tyers asked:

| I have a new CD for small office edition 2003 office; I have on the
| laptop a trial edition of office 2003 now showing the trial version
| as ended. I have tried to convert to full edition using new disc, but
| it wont accept product code;
| Disc was a sealed microsoft original;
 
G

Gordon Tyers

Hi
thanks Milly;
I bought it off the web; it was sealed ok; said it was a genuine copy and
the holograms all bear that out; No reason to think it isn't, but when it
asks for product code, I enter the one from the sleeve and it says incorrect
code.......the weird thing is that I dont need to convert word. It only says
my trial has ended on powerpoint; when I went to get update from web it
wouldnt even load the website to buy a new key.
any ideas
 
M

Milly Staples [MVP - Outlook]

Just a sealed CD or a boxed copy? Sounds pretty fishy to me, and Microsoft
Office copies are pretty widely counterfeited.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Gordon Tyers asked:

| Hi
| thanks Milly;
| I bought it off the web; it was sealed ok; said it was a genuine copy
| and the holograms all bear that out; No reason to think it isn't, but
| when it asks for product code, I enter the one from the sleeve and it
| says incorrect code.......the weird thing is that I dont need to
| convert word. It only says my trial has ended on powerpoint; when I
| went to get update from web it wouldnt even load the website to buy a
| new key.
| any ideas
| "Milly Staples [MVP - Outlook]" wrote:
|
|| From where did you acquire it?
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Gordon Tyers asked:
||
||| I have a new CD for small office edition 2003 office; I have on the
||| laptop a trial edition of office 2003 now showing the trial version
||| as ended. I have tried to convert to full edition using new disc,
||| but it wont accept product code;
||| Disc was a sealed microsoft original;
 
G

garfield-n-odie [MVP]

Uninstall the expired trial version of Office 2003, and then
install the full version from your new CD.
 

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