Unable to update public free/busy data

J

Jo Quinlan

A user recently had Office XP installed with Service Patch
1 installed. We run Exchange 5.5 with up to date patches
applied.
There are a number of other users with same Office XP
installation that are not experiencing any problems,
however this one user, sometimes several times during the
day, receives the pop up Outlook message "Unable to update
public free/busy data. Operation Failed". It does not
appear to be affecting day-to-day operations. There is no
pattern to when the message pops up. Outlook is open all
day, and the user moves between other Office applications,
Internet Explorer and other small applications. The
message pops up randomly whilst using Outlook and these
other applications.
Any suggestions why this is happening and how it can be
fixed?
 
N

Nikki

You may want to try the ".../CleanFreeBusy" command-line switch
for Outlook. It cleans and regenerates free/busy information. The
article below will explain how to use this switch:

OL2002: Additional Command-Line Switches
http://support.microsoft.com/default.aspx?scid=KB;en-us;296192&

or

OL2002: Error Message When You Try to Update Free/Busy Data
http://support.microsoft.com/default.aspx?scid=kb;ZH-TW;305112

--
Nikki Peterson [MVP - Outlook]

A user recently had Office XP installed with Service Patch
1 installed. We run Exchange 5.5 with up to date patches
applied.
There are a number of other users with same Office XP
installation that are not experiencing any problems,
however this one user, sometimes several times during the
day, receives the pop up Outlook message "Unable to update
public free/busy data. Operation Failed". It does not
appear to be affecting day-to-day operations. There is no
pattern to when the message pops up. Outlook is open all
day, and the user moves between other Office applications,
Internet Explorer and other small applications. The
message pops up randomly whilst using Outlook and these
other applications.
Any suggestions why this is happening and how it can be
fixed?
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Outlook Desktop (latest) stopped syncing IMAP accpounts from selfowned Mail server. 0
VSTO C# add in Outlook.Appointment error 0
Office 365 for Business vs Office Home - 'Save to' & Other Questions 0
unable to update public free/busy data --- how do i get rid of thiserror? 4
Outlook 2010 can't find .pst file 1
Outlook 2003 A Dialog Box Is Open 5
can't update public free/busy data 0
Outlook 2007: "Cannot save free/busy information" 4

Top