Unable to use two licences on two linked computers

[millenniumcow]

Hey all,
I have OS10.4.9 in my business mac network, and I installed Office X
on the server and the reception computer. Initially it was the same
licence and as others have described, I could not use both programs at
the same time. However to improve our office efficiency, I bought a
new copy of Office X today, and installed it. However it still won't
let me use both versions at the same time even though now I have two
licences! Why is this? The Microsoft website is not forthcoming, and
they don't have any help lines to call. I can't find anywhere to
input my new product key, so maybe it still thinks I have the same
version, but I don't have anyway of finding this out either.

Please help. I'm rather frustrated.

Cheers,

Chris

 

[John McGhie [MVP Word, Word Mac]]

Hi Chris:

You need to change the licence key in one of the installations.

When you re-install Office, it won;t change the licence key if it already
exists, you have to remove the old one first. (Not the whole product, just
the licence key).

See the last section of this page:
http://www.entourage.mvps.org/install/index.html

Cheers

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John McGhie, Consultant Technical Writer
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