undable to use mouse with Word

[paivikam]

I have a one-year-old LG S900 laptop with Windows Vista. I bought an Office
2007 Home and Student edition package and installed it. In June 2008 after
about five months of using Word my mouse (Logitech wireless mouse) quit
functioning. I can edit and draw up new texts only with the help of arrow
keys. Some functions are completely impossible to perform, such as editing
personal settings. Amazingly, this
problem only appears with Word, other Office programs work still flawlessly.

I unistalled the whole Office package and reinstalled it. It didn't help.
The Office Diagnotics hasn't found any problem either. I'm afraid the problem
began after installing the Service pack 1.

 

[Terry Farrell]

You have a corrupt Word Data Key in the registry, probably through an update
running when Word was still open.

Run Regedit and navigate to the Word Data key and delete it. Word will
recreate the key when it is restarted.

Word DataKey

HKEY_CURRENT_USER\Software\Microsoft\Office\version number\Word\Data

 

[paivikam]

Hi, Terry!
I could follow the path you gave me up to
HKEY_CURRENT_USER\Software\Microsoft\Office\version number\Word\Data but I
didn't know what file to delete. I didn't find any file or anything else
called Key. Could you please specify a little more?


Päivi Indola

 

[Suzanne S. Barnhill]

In the Registry a folder is called a "key." You need to delete the entire
Data folder.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

 

[paivikam]

Thank you, Suzanne! Your advice worked. English is not my mother tongue (I'm
from Finland) and I'm not quite familiar with IT vocabulary...

Päivi Indola

 

[Suzanne S. Barnhill]

I don't think anyone except geeks should be expected to know that something
with a folder icon is supposed to be called a "key."

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org