Undeliverable addresses

[Jason]

I copied a Company Contacts list that I obtained by syncronizing with my company's server. I then copied the contacts list into a subfolder of contacts in my Outlook today-Personal Folder Contacts folder. I have two other sub-folders in there. When I type a name in the To: field, it will recognize it from this Company Contacts subfolder and insert what appears to be the correct email address such as Joe Smith ([email protected]), but when I synchronize to send I automatically get an error that says:The following recipient(s) could not be reached

Joe Smith ([email protected]) on 2/22/2004 8:13 P
None of your e-mail accounts could send to this recipient

BUT, if I manually type in (e-mail address removed), it will send the message. I've compared the way the downloaded Company Contacts file saved addresses to my other contacts list and all appear similar. No names typed from the other contacts lists give me this problem when typing in either way, as Joe Smith or (e-mail address removed)

Any suggestions?

 

[Judy Gleeson]

Check your settings to see if Outlook "looks" in that sub-folder. Click on
the address book icon, Tools, Options, make sure the sub-folder you need is
in the list of folders that Outlook looks in.

Judy Gleeson
Acorn Training


????????????????????????????????????????????????????????????????????> I
copied a Company Contacts list that I obtained by syncronizing with my
company's server. I then copied the contacts list into a subfolder of
contacts in my Outlook today-Personal Folder Contacts folder. I have two
other sub-folders in there. When I type a name in the To: field, it will
recognize it from this Company Contacts subfolder and insert what appears to
be the correct email address such as Joe Smith ([email protected]), but when
I synchronize to send I automatically get an error that says:The following
recipient(s) could not be reached:

Joe Smith ([email protected]) on 2/22/2004 8:13 PM
None of your e-mail accounts could send to this recipient.

BUT, if I manually type in (e-mail address removed), it will send the message.

I've compared the way the downloaded Company Contacts file saved addresses
to my other contacts list and all appear similar. No names typed from the
other contacts lists give me this problem when typing in either way, as Joe
Smith or (e-mail address removed).

 

[Jason]

Judy
Thanks for your help. The subfolder is in there and it does find the name when I hit check names (or even automatically). The problem is Outlook when I try to synchronize will not allow the message to be delivered to the address it finds correlated with the name. (see error message in original thread). I have to retype the address exactly as it appears in order to make it work, just a bothersome step. Any other thoughts
Jason