Unexpected Error in My Tasks after Adding Resources

[CSGirl]

Project Server 2007 running on Win2K3

We've isolated a cause of an error associated with users getting to My
Tasks It's an error we've seen with a couple of different projects.

A user logging into PWA tries to access their My Tasks and is given an
"unexpected error" when they click on the link.

The cause: when a resource is added to a task which already has
actual time booked against it, the new resource gets an "unexpected
error" when they click on My Tasks. Existing resources on the task
are fine. I was able to make this happen for several users while
troubleshooting by adding them to tasks in an existing project. I
then created a project with one task and we were able to recreate the
error.

Here's how we recreated it:

Created a project named "Simple Test Project" with one task of 10
days
Assigned User A to the task and published
User A booked 1 hour against the task and submitted the update
I reviewed, accepted, and published the update
I asked User B to go to My Tasks (she was successful)
I added User B to the task and republished
Use B got the error going to My Tasks
Use A was able to access My Tasks successfully

Has anyone heard of this phenomonon? Are there fixes for it?

 

[Marc Soester [MVP]]

HI CSGirl,

I have experienced the same problem with one of our clients. The only work
around I have found so far is to "unassign" the resource from the task,
create a new task and assign the resource to the new task. I know it is not a
fix, but a workaround, but at least it works. ( most times).

 

[CSGirl]

Yeah, not a nice work around as many times it's tough to know which
task it is that's causing the issue so all the tasks get edited. It's
a complete nightmare.

If anyone has an alternate or permanant solution, that would be great.