B
Becky
I have a user who has a large distribution list and is trying to send a
message using the distribution list and is getting an unexpected error.
I had him send me screen shots of the errors.
The first screen shot said Microsoft Word in the title bar and then said An
unexpected error has occurred.
I had him turn off Word as the default editor and restart the computer.
He tried again and got the same error except in the title bar it now said
Microsoft Outlook.
He says that this error completely stops him from sending the message to the
distribution list.
I first thought the size of the distribution list and checked with the
Administrator and he said that is not an issue as there is no limit set on
Exchange. He also stated that our company has many DL that are hundreds of
contacts and those all work fine.
This is an outside user who works from his home over a VPN.
I am thinking it may be something with a contact but I am just not sure. He
cannot bring in the computer until December.
I just thought if anyone out there has run into this issue before you could
guide me in the right direction.
Thanks
message using the distribution list and is getting an unexpected error.
I had him send me screen shots of the errors.
The first screen shot said Microsoft Word in the title bar and then said An
unexpected error has occurred.
I had him turn off Word as the default editor and restart the computer.
He tried again and got the same error except in the title bar it now said
Microsoft Outlook.
He says that this error completely stops him from sending the message to the
distribution list.
I first thought the size of the distribution list and checked with the
Administrator and he said that is not an issue as there is no limit set on
Exchange. He also stated that our company has many DL that are hundreds of
contacts and those all work fine.
This is an outside user who works from his home over a VPN.
I am thinking it may be something with a contact but I am just not sure. He
cannot bring in the computer until December.
I just thought if anyone out there has run into this issue before you could
guide me in the right direction.
Thanks