Unexpected error with project server webparts

[JennySc]

I am getting an Unexpected Error whenever any users (including admin users)
try to access any sharepoint site (using MOSS 2007) that has any aspect of
Project Server 2007 (project centre, project details, task updates etc).

The Event Log is returning 'The request failed with HTTP status 503: Service
Unavailable', although the service is started according to the services on
server page in sharepoint central admin. The same error message is returned
when a new page is created and an attempt is made to add a project Server
2007 webpart to the page.

The sharepoint parts of site (without any project server aspects, eg:
user.aspx, settings.aspx etc) are working fine. And new project server sites
can be provisioned they can just not be accessed.

The problem appears to have started when a new SSP was added (although this
may be unrelated). The server has been rebooted since the problem occurred
and had no effect.

Any help or guidance would be gratefully appreciated.

Thanks
Jenny

 

[Brian Smith \(MSFT\)]

Have you changed any passwords lately? I have seen this if the correct
procedures are not followed for updating these on the farm. See KB934838.

 

[JennySc]

Brian, thanks for your quick response
I don't believe we have changed any passwords recently but our sharepoint
consultant has been looking at Application Pool accounts and permissions (as
there was a issue provisioning a site on a second new database) - do you know
if this would cause the problem?
And if so do you know what the solution is to get it working again?

Thanks
Jenny

 

[JennySc]

Hi,

We've managed to correct the previous issue with the 503 service call error
by changing the pwa user account.

However, we've now got a new error occurring:

Failed to get language information for Project Server
(http://in-sp1:41447/pwa)

we can't find out what's causing this, can you offer any advice?

Thanks,

Jenny

 

[ndb]

I am having the same problem but have not got past the first errors. Can you
provide more detail in your solution of the first error?

 

[David]

We are expereincing the message "Failed to get language information for
Project Server" in our Event Log after the initial install. We have not
installed SP1 yet. I also noticed in PWA MANAGE QUEUE there are jobs not
processing from the initial install. The message inidicates they are waiting
to process but nothing is occurring. Review of the Event log also list
"Unable to start service process. SSP: bd8eadbb-d40a-46d6-badb-b35dd438bf70
Service: ProjectQueueService" and "Unable to start service process. SSP:
bd8eadbb-d40a-46d6-badb-b35dd438bf70 Service: pjevtsvc"

Can anyone shed any light on these issues?