Unexpected Program Termination

R

Robert

I often have several files open in Word 2003 and IE open with Webmail. When
I minimize the Word window then restore it, Word closes completely and I have
to recover or restore Auto saved files. I am using a Sony Vaio with 1 GB
memory. I have all updates installed. This is a new behavior, not observed
in other computers.
 
J

John McGhie [MVP - Word and Word Macintosh]

Hi Robert:

Sony installs a "Launcher" application that interferes with the normal
operation of a lot of software.

It's designed to "observe" what is going on on the computer, and give you
one-click access to things like picture handling and music. Basically, it's
a totally unnecessary piece of frippery that serves to constipate VAIOs. I
spent several hours attempting to fix some very serious problems on a
friend's similarly-configured VAIO until I managed to get rid of the
Launcher...

I suggest that you may want to uninstall that before you get very much
older: it will cause constant grief of this kind.

Cheers

I often have several files open in Word 2003 and IE open with Webmail. When
I minimize the Word window then restore it, Word closes completely and I have
to recover or restore Auto saved files. I am using a Sony Vaio with 1 GB
memory. I have all updates installed. This is a new behavior, not observed
in other computers.

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer
Sydney, Australia +61 (0) 4 1209 1410
 

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