Unexpected quit on doc close/quit

  • Thread starter Christopher Losa
  • Start date
C

Christopher Losa

I'm running OS X 10.3.3, Word with 10.1.5 patch.

I have certain documents that are created in Win Word (on PCs running
Win2000) and sent to me. They open fine (I've done virus checks) and I
can happily edit for hours and sometimes days at a time. I save the
document frequently; still no problems. However, when I eventually quit
Word and if the document was open during quit I get the much discussed
"Word has unexpectedly quit..." horror message.

Once I get this error the document is corrupted and I have yet to
successfully re-open one of these corrupted docs (the doc actually opens
for a couple of seconds, but I soon get the "unexpectedly quit"
message). Interestingly, if I have saved a backup copy of the document,
I can open that fine.

I've tried all the advice posted through various threads here (kill Word
prefs, kill NORMAL.dot, test for corrupted fonts, repair permissions),
but no luck.

Any advice on:
1. Uncorrupting the affected document?
2. Debugging the docs that I receive to see why they act up?

I've pasted the error log below, if that helps.

Thanks in advance for for assistance.

Christopher Losa

------

Date/Time: 2004-05-05 08:18:07 -0700
OS Version: 10.3.3 (Build 7F44)
Report Version: 2

Command: Microsoft Word
Path: /Applications/Microsoft Office X/Microsoft Word
Version: ??? (???)
PID: 413
Thread: 0

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x0000000c

Thread 0 Crashed:
0 Microsoft Word 0x02051004 0x2008000 + 0x49004
1 Microsoft Word 0x02053d40 0x2008000 + 0x4bd40
2 Microsoft Word 0x02050998 0x2008000 + 0x48998
3 Microsoft Word 0x020507fc 0x2008000 + 0x487fc
4 Microsoft Word 0x02052950 0x2008000 + 0x4a950
5 Microsoft Word 0x02063074 0x2008000 + 0x5b074
6 Microsoft Word 0x02062278 0x2008000 + 0x5a278
7 Microsoft Word 0x026b7c24 0x2008000 + 0x6afc24
8 Microsoft Word 0x026c0e30 0x2008000 + 0x6b8e30
9 Microsoft Word 0x026b7310 0x2008000 + 0x6af310
10 Microsoft Word 0x026b8704 0x2008000 + 0x6b0704
11 Microsoft Word 0x026b80e0 0x2008000 + 0x6b00e0
12 Microsoft Word 0x026c4964 0x2008000 + 0x6bc964
13 Microsoft Word 0x026c50dc 0x2008000 + 0x6bd0dc
14 Microsoft Word 0x026c413c 0x2008000 + 0x6bc13c
15 Microsoft Word 0x026cae5c 0x2008000 + 0x6c2e5c
16 Microsoft Word 0x02119ef8 0x2008000 + 0x111ef8
17 Microsoft Word 0x021197b4 0x2008000 + 0x1117b4
18 Microsoft Word 0x02119648 0x2008000 + 0x111648
19 MCPZ.stb 0x006035bc 0x5c59d0 + 0x3dbec
20 com.apple.CoreFoundation 0x901946a8 __CFRunLoopDoTimer + 0xf4
21 com.apple.CoreFoundation 0x90191a08 __CFRunLoopRun + 0x5c8
22 com.apple.CoreFoundation 0x90195f1c CFRunLoopRunSpecific + 0x148
23 com.apple.HIToolbox 0x927d648c RunCurrentEventLoopInMode
+ 0xac
24 com.apple.HIToolbox 0x927dcb6c ReceiveNextEventCommon + 0xf4
25 com.apple.HIToolbox 0x9284de0c ReceiveNextEventInMode + 0x48
26 MCPZ.stb 0x005fb240 0x5c59d0 + 0x35870
27 Microsoft Word 0x020d9de0 0x2008000 + 0xd1de0
28 Microsoft Word 0x0201d1e0 0x2008000 + 0x151e0
29 Microsoft_Office_2001Z 0x01021954 0x1008000 + 0x19954
30 Microsoft Word 0x0201cc28 0x2008000 + 0x14c28

Thread 1:
0 libSystem.B.dylib 0x9004364c accept + 0xc
1 com.microsoft.shmem.bundle 0x04f96cd4 FWaitForConnection + 0x30
2 MCPZ.stb 0x00687c14 0x5c59d0 + 0xc2244
3 MCPZ.stb 0x006b18a0 0x5c59d0 + 0xebed0
4 MCPZ.stb 0x006b1a28 0x5c59d0 + 0xec058
5 ...ple.CoreServices.CarbonCore 0x903220ec _MP_CFMTaskProc + 0x20
6 ...ple.CoreServices.CarbonCore 0x902c6dc0 PrivateMPEntryPoint + 0x4c
7 libSystem.B.dylib 0x900247e8 _pthread_body + 0x28

Thread 2:
0 libSystem.B.dylib 0x90018ce8
semaphore_timedwait_signal_trap + 0x8
1 libSystem.B.dylib 0x9000e888 _pthread_cond_wait + 0x268
2 ...ple.CoreServices.CarbonCore 0x90309818 MPWaitOnSemaphore + 0xb8
3 MCPZ.stb 0x006b1ed8 0x5c59d0 + 0xec508
4 ...ple.CoreServices.CarbonCore 0x903220ec _MP_CFMTaskProc + 0x20
5 ...ple.CoreServices.CarbonCore 0x902c6dc0 PrivateMPEntryPoint + 0x4c
6 libSystem.B.dylib 0x900247e8 _pthread_body + 0x28

Thread 3:
0 libSystem.B.dylib 0x900075c8 mach_msg_trap + 0x8
1 libSystem.B.dylib 0x90007118 mach_msg + 0x38
2 com.apple.CoreFoundation 0x90191790 __CFRunLoopRun + 0x350
3 com.apple.CoreFoundation 0x90195f1c CFRunLoopRunSpecific + 0x148
4 com.apple.audio.CoreAudio 0x90732f80
_ZN10HALRunLoop9OwnThreadEPv + 0x104
5 com.apple.audio.CoreAudio 0x907391e0 _ZN9CAPThread5EntryEPS_ +
0x30
6 libSystem.B.dylib 0x900247e8 _pthread_body + 0x28

Thread 4:
0 libSystem.B.dylib 0x90018ce8
semaphore_timedwait_signal_trap + 0x8
1 libSystem.B.dylib 0x9000e888 _pthread_cond_wait + 0x268
2 com.apple.audio.CoreAudio 0x907244fc _ZN7CAGuard7WaitForEy + 0xdc
3 com.apple.audio.CoreAudio 0x90724130 _ZN7CAGuard9WaitUntilEy +
0x130
4 com.apple.audio.CoreAudio 0x90722b20
_ZN10HPIOThread8WorkLoopEv + 0x358
5 com.apple.audio.CoreAudio 0x9073919c
_ZN10HPIOThread11ThreadEntryEPS_ + 0x1c
6 com.apple.audio.CoreAudio 0x907391e0 _ZN9CAPThread5EntryEPS_ +
0x30
7 libSystem.B.dylib 0x900247e8 _pthread_body + 0x28

PPC Thread State:
srr0: 0x02051004 srr1: 0x0200f030 vrsave: 0x00000000
cr: 0x24024484 xer: 0x00000000 lr: 0x02053d40 ctr: 0x00000000
r0: 0x00000000 r1: 0xbfffd7f0 r2: 0x01675000 r3: 0x0000000c
r4: 0x00000000 r5: 0x00078800 r6: 0x04f1921c r7: 0x00000200
r8: 0x00000000 r9: 0x00000001 r10: 0x017683fc r11: 0x00000004
r12: 0x0000ffdc r13: 0x00000002 r14: 0x00000000 r15: 0x00000003
r16: 0x00000001 r17: 0x00078800 r18: 0x04f1921c r19: 0x00000200
r20: 0x00000000 r21: 0x00000001 r22: 0xffff8005 r23: 0x00078800
r24: 0x000003c4 r25: 0x00000081 r26: 0x00000003 r27: 0x00000001
r28: 0x00000000 r29: 0x007bc306 r30: 0x00000004 r31: 0x017613fc

Binary Images Description:
0x1000 - 0x9fff Microsoft Word /Applications/Microsoft Office
X/Microsoft Word
0x287000 - 0x2d29b1 CarbonLibpwpc PEF binary: CarbonLibpwpc
0x2d29c0 - 0x2eacad Apple;Carbon;Multimedia PEF binary:
Apple;Carbon;Multimedia
0x2ec1f0 - 0x2edf7b Apple;Carbon;Networking PEF binary:
Apple;Carbon;Networking
0x310d40 - 0x310df2 CFMPriv_CoreFoundation PEF binary:
CFMPriv_CoreFoundation
0x310fe0 - 0x311095 CFMPriv_DVComponentGlue PEF binary:
CFMPriv_DVComponentGlue
0x3112c0 - 0x311363 CFMPriv_QuickTime PEF binary: CFMPriv_QuickTime
0x3113e0 - 0x311457 CFMPriv_System PEF binary: CFMPriv_System
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CFMPriv_CarbonSound
0x311850 - 0x311923 CFMPriv_CommonPanels PEF binary:
CFMPriv_CommonPanels
0x311a00 - 0x311abb CFMPriv_Help PEF binary: CFMPriv_Help
0x311ac0 - 0x311b8a CFMPriv_HIToolbox PEF binary: CFMPriv_HIToolbox
0x311c10 - 0x311ce6 CFMPriv_HTMLRendering PEF binary:
CFMPriv_HTMLRendering
0x311d60 - 0x311e33 CFMPriv_ImageCapture PEF binary:
CFMPriv_ImageCapture
0x311ec0 - 0x311fa5 CFMPriv_NavigationServices PEF binary:
CFMPriv_NavigationServices
0x312020 - 0x3120f6 CFMPriv_OpenScriptingMacBLib PEF binary:
CFMPriv_OpenScriptingMacBLib
0x3121d0 - 0x31228e CFMPriv_Print PEF binary: CFMPriv_Print
0x3122b0 - 0x31237d CFMPriv_SecurityHI PEF binary: CFMPriv_SecurityHI
0x312400 - 0x3124e2 CFMPriv_SpeechRecognition PEF binary:
CFMPriv_SpeechRecognition
0x312560 - 0x312633 CFMPriv_CarbonCore PEF binary: CFMPriv_CarbonCore
0x3126b0 - 0x312783 CFMPriv_OSServices PEF binary: CFMPriv_OSServices
0x312860 - 0x312922 CFMPriv_AE PEF binary: CFMPriv_AE
0x312930 - 0x3129f5 CFMPriv_ATS PEF binary: CFMPriv_ATS
0x312a70 - 0x312b47 CFMPriv_ColorSync PEF binary: CFMPriv_ColorSync
0x312bd0 - 0x312cb3 CFMPriv_FindByContent PEF binary:
CFMPriv_FindByContent
0x312d30 - 0x312e0a CFMPriv_HIServices PEF binary: CFMPriv_HIServices
0x312e80 - 0x312f60 CFMPriv_LangAnalysis PEF binary:
CFMPriv_LangAnalysis
0x312ff0 - 0x3130d6 CFMPriv_LaunchServices PEF binary:
CFMPriv_LaunchServices
0x3131b0 - 0x313287 CFMPriv_PrintCore PEF binary: CFMPriv_PrintCore
0x313290 - 0x313352 CFMPriv_QD PEF binary: CFMPriv_QD
0x313450 - 0x313539 CFMPriv_SpeechSynthesis PEF binary:
CFMPriv_SpeechSynthesis
0x4e6da0 - 0x5c2925 PowerPlantZ PEF binary: PowerPlantZ
0x5c2930 - 0x5c59ce MCP RuntimeZ.DLL PEF binary: MCP RuntimeZ.DLL
0x5c59d0 - 0x6f714b MCPZ.stb PEF binary: MCPZ.stb
0x1008000 - 0x11c8d27 Microsoft_Office_2001Z PEF binary:
Microsoft_Office_2001Z
0x11c8d30 - 0x129afe7 Microsoft_DrawingUI_2001Zpwpc PEF binary:
Microsoft_DrawingUI_2001Zpwpc
0x129aff0 - 0x1463de4 Microsoft_Drawing_2001Z PEF binary:
Microsoft_Drawing_2001Z
0x14716b0 - 0x14e16b1 BLIP_LibrariesZ PEF binary: BLIP_LibrariesZ
0x16107a0 - 0x163b811 MSHyperlinkLib_2001Z PEF binary:
MSHyperlinkLib_2001Z
0x2008000 - 0x2a0d6df Microsoft Word PEF binary: Microsoft Word
0x4cf6000 - 0x4d048ba comi.dll PEF binary: comi.dll
0x4ded310 - 0x4df9188 thunk.dllpwpc PEF binary: thunk.dllpwpc
0x4e0ced0 - 0x4e4df3c def.dll PEF binary: def.dll
0x4e4df40 - 0x4e66669 com.dll PEF binary: com.dll
0x4e67000 - 0x4eb71e1 df.dll PEF binary: df.dll
0x4eb71f0 - 0x4ed7531 olebase.dll PEF binary: olebase.dll
0x4ef1000 - 0x4ef1fff com.apple.aoa.halplugin 1.3 (1.3b2)
/System/Library/Extensions/IOAudioFamily.kext/Contents/PlugIns/AOAHALPlugin.bundle/Contents/MacOS/AOAHALPlugin
0x4f94000 - 0x4f9afff com.microsoft.shmem.bundle 10.1.5
/Applications/Microsoft Office X/Office/ShMem.bundle/Contents/MacOS/ShMem
0x924aa20 - 0x9351340 Microsoft Framework DB PEF binary: Microsoft
Framework DB
0x95b4000 - 0x95eefff com.apple.audio.SoundManager.Components 3.8
/System/Library/Components/SoundManagerComponents.component/Contents/MacOS/SoundManagerComponents
0x9658000 - 0x9694fff com.apple.iSightAudio 6.5.1
/Library/Audio/Plug-Ins/HAL/iSightAudio.plugin/Contents/MacOS/iSightAudio
0x780c0000 - 0x780c9fff libz.1.1.3.dylib /usr/lib/libz.1.1.3.dylib
0x87ff0000 - 0x87ff1fff DVComponentGlue
/System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentGlue
0x8c390000 - 0x8c3d1fff com.apple.QuickTimeFirewireDV.component 6.5.1
/System/Library/QuickTime/QuickTimeFirewireDV.component/Contents/MacOS/QuickTimeFirewireDV
0x8fe00000 - 0x8fe4ffff dyld /usr/lib/dyld
0x90000000 - 0x90122fff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x90190000 - 0x9023dfff com.apple.CoreFoundation 6.3.4 (299.31)
/System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x90280000 - 0x904f9fff com.apple.CoreServices.CarbonCore 10.3.3
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x90570000 - 0x905defff com.apple.framework.IOKit 1.3.2 (???)
/System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90610000 - 0x90699fff com.apple.CoreServices.OSServices 3.0 (3.0.0)
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x90700000 - 0x90700fff com.apple.CoreServices 10.3 (???)
/System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x90720000 - 0x90787fff com.apple.audio.CoreAudio 2.1.2
/System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x907f0000 - 0x907f9fff com.apple.DiskArbitration 2.0.2
/System/Library/PrivateFrameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x90810000 - 0x90810fff com.apple.ApplicationServices 1.0 (???)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x90830000 - 0x9089ffff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90910000 - 0x90983fff com.apple.DesktopServices 1.2.1
/System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
0x909f0000 - 0x90b4afff com.apple.Foundation 6.3.4 (500.54)
/System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x90d00000 - 0x90d1bfff com.apple.SystemConfiguration 1.7.1 (???)
/System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x90d40000 - 0x90d40fff com.apple.Carbon 10.3 (???)
/System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x910b0000 - 0x910fffff com.apple.bom 1.2.4 (63)
/System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x912a0000 - 0x912bdfff com.apple.audio.SoundManager 3.8
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
0x912e0000 - 0x912f7fff com.apple.LangAnalysis 1.5.4
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
0x91320000 - 0x913defff ColorSync
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
0x91460000 - 0x91473fff com.apple.speech.synthesis.framework 3.2
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x914a0000 - 0x91509fff com.apple.htmlrendering 1.1.2
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
0x91560000 - 0x91619fff com.apple.QD 3.4.63 (???)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x91670000 - 0x916a8fff com.apple.AE 1.3.2
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
0x916e0000 - 0x91773fff com.apple.print.framework.PrintCore 3.3
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0x917e0000 - 0x917f0fff com.apple.speech.recognition.framework 3.3
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
0x91810000 - 0x9182afff com.apple.openscripting 1.2.1 (???)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
0x91850000 - 0x91860fff com.apple.ImageCapture 2.1.0
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
0x91890000 - 0x9189cfff com.apple.help 1.0.1
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
0x918c0000 - 0x918cdfff com.apple.CommonPanels 1.2.1 (1.0)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
0x918f0000 - 0x9193efff com.apple.print.framework.Print 3.3
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
0x91990000 - 0x9199bfff com.apple.securityhi 1.2 (90)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
0x919c0000 - 0x91a33fff com.apple.NavigationServices 3.3.1
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
0x91a90000 - 0x91a90fff com.apple.audio.units.AudioUnit 1.3.2
/System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x91ab0000 - 0x91ac4fff libCGATS.A.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x91ae0000 - 0x91aebfff libCSync.A.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x91b10000 - 0x91b2afff libPDFRIP.A.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libPDFRIP.A.dylib
0x91b50000 - 0x91b5ffff libPSRIP.A.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libPSRIP.A.dylib
0x91b80000 - 0x91b93fff libRIP.A.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x91bb0000 - 0x91d45fff com.apple.QuickTime 6.5.1
/System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x92070000 - 0x92096fff com.apple.FindByContent 1.4 (1.2)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/FindByContent.framework/Versions/A/FindByContent
0x920c0000 - 0x922a7fff com.apple.security 2.2 (164.1)
/System/Library/Frameworks/Security.framework/Versions/A/Security
0x92430000 - 0x92468fff com.apple.LaunchServices 10.3 (84)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
0x92740000 - 0x92777fff com.apple.CFNetwork 1.2.1 (7)
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x927d0000 - 0x92b54fff com.apple.HIToolbox 1.3.2 (???)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x92d30000 - 0x92d80fff com.apple.HIServices 1.4.0 (0.0.1d1)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
0x935d0000 - 0x938a6fff com.apple.CoreGraphics 1.203.12 (???)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x939a0000 - 0x939b4fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x939d0000 - 0x939d4fff libmathCommon.A.dylib
/usr/lib/system/libmathCommon.A.dylib
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/System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
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/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServicesCore.framework/Versions/A/WebServicesCore
0x945b0000 - 0x945b9fff libz.1.dylib /usr/lib/libz.1.dylib
0x94610000 - 0x9462afff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x94650000 - 0x946affff com.apple.SearchKit 1.0.2
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
0x94a30000 - 0x94af5fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
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0x96a20000 - 0x96ae2fff libcrypto.0.9.7.dylib
/usr/lib/libcrypto.0.9.7.dylib
0x96b40000 - 0x96b6efff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x96bf0000 - 0x96c7ffff ATS
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
0x96cb0000 - 0x96d9efff libiconv.2.dylib /usr/lib/libiconv.2.dylib
 
B

Beth Rosengard

Hi Christopher,

I'll take a shot at this though I'm not sure what's going on.

First, take a look at the Save tab in your Word Preferences. Do you have
"Allow Fast Saves" checked? If so, that is almost certainly the cause of
your problem. Uncheck it and *leave it unchecked*. Then follow the
standard procedure to uncorrupt documents, as follows:

Turn on Show/Hide formatting. Copy all but the very last paragraph mark and
paste into a blank, new Word document. Do a Save.

If you did not have "Allow Fast Saves" checked, then I don't know what's
causing the problem but here are some things to try:

*Before* working on another of these WinWord-created documents, follow the
procedure for uncorrupting documents as above. Now, experiment by making
the kinds of changes you would normally make to these documents. Then quit
Word and see if you still get the crash. If not, I would have to conclude
that these documents contain corruption at the time you first receive them.

If you do still get the crash, then it's possible that you are introducing
the corruption yourself. To eliminate that possibility, duplicate the
process above but before quitting Word, follow the procedure to uncorrupt
documents a second time. Now quit Word. Any joy?

And there is another possibility: that the corruption exists not in the
document, but in a table or a graphic or an individual paragraph. But see
how you go with the above suggestions.

I also recommend that you repair disk permissions again, and repeatedly
until you get no reports of problems. You say you did this already but
"crash on quit" is most often attributable to permissions issues so it's
worth another try.

P.S. Posting error logs here is useless since none of us can read them :).

--
Beth Rosengard
Mac MVP

Mac Word FAQ: <http://word.mvps.org/FAQs/WordMac/index.htm>
Entourage Help Page: <http://www.entourage.mvps.org/toc.html>
 
D

Dayo Mitchell

The first way to check for a corrupt document is to
copy the entire thing, *excluding* the last paragraph mark, into a new
document. That last paragraph mark holds a lot of information which can get
corrupted, and copying the text into a document with a fresh one keeps your
formatting, but can fix some glitches.

A paragraph mark is a gray ¶. Click on ¶ on the standard toolbar to show
nonprinting characters, including paragraph marks.

See this link for further info:

http://www.mvps.org/word/FAQs/AppErrors/CorruptDoc.htm

DM


Christopher Losa said:
I'm running OS X 10.3.3, Word with 10.1.5 patch.

I have certain documents that are created in Win Word (on PCs running
Win2000) and sent to me. They open fine (I've done virus checks) and I
can happily edit for hours and sometimes days at a time. I save the
document frequently; still no problems. However, when I eventually quit
Word and if the document was open during quit I get the much discussed
"Word has unexpectedly quit..." horror message.

Once I get this error the document is corrupted and I have yet to
successfully re-open one of these corrupted docs (the doc actually opens
for a couple of seconds, but I soon get the "unexpectedly quit"
message). Interestingly, if I have saved a backup copy of the document,
I can open that fine.

I've tried all the advice posted through various threads here (kill Word
prefs, kill NORMAL.dot, test for corrupted fonts, repair permissions),
but no luck.

Any advice on:
1. Uncorrupting the affected document?
2. Debugging the docs that I receive to see why they act up?

I've pasted the error log below, if that helps.

Thanks in advance for for assistance.

Christopher Losa

------

Date/Time: 2004-05-05 08:18:07 -0700
OS Version: 10.3.3 (Build 7F44)
Report Version: 2

Command: Microsoft Word
Path: /Applications/Microsoft Office X/Microsoft Word
Version: ??? (???)
PID: 413
Thread: 0

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x0000000c

Thread 0 Crashed:
0 Microsoft Word 0x02051004 0x2008000 + 0x49004
1 Microsoft Word 0x02053d40 0x2008000 + 0x4bd40
2 Microsoft Word 0x02050998 0x2008000 + 0x48998
3 Microsoft Word 0x020507fc 0x2008000 + 0x487fc
4 Microsoft Word 0x02052950 0x2008000 + 0x4a950
5 Microsoft Word 0x02063074 0x2008000 + 0x5b074
6 Microsoft Word 0x02062278 0x2008000 + 0x5a278
7 Microsoft Word 0x026b7c24 0x2008000 + 0x6afc24
8 Microsoft Word 0x026c0e30 0x2008000 + 0x6b8e30
9 Microsoft Word 0x026b7310 0x2008000 + 0x6af310
10 Microsoft Word 0x026b8704 0x2008000 + 0x6b0704
11 Microsoft Word 0x026b80e0 0x2008000 + 0x6b00e0
12 Microsoft Word 0x026c4964 0x2008000 + 0x6bc964
13 Microsoft Word 0x026c50dc 0x2008000 + 0x6bd0dc
14 Microsoft Word 0x026c413c 0x2008000 + 0x6bc13c
15 Microsoft Word 0x026cae5c 0x2008000 + 0x6c2e5c
16 Microsoft Word 0x02119ef8 0x2008000 + 0x111ef8
17 Microsoft Word 0x021197b4 0x2008000 + 0x1117b4
18 Microsoft Word 0x02119648 0x2008000 + 0x111648
19 MCPZ.stb 0x006035bc 0x5c59d0 + 0x3dbec
20 com.apple.CoreFoundation 0x901946a8 __CFRunLoopDoTimer + 0xf4
21 com.apple.CoreFoundation 0x90191a08 __CFRunLoopRun + 0x5c8
22 com.apple.CoreFoundation 0x90195f1c CFRunLoopRunSpecific + 0x148
23 com.apple.HIToolbox 0x927d648c RunCurrentEventLoopInMode
+ 0xac
24 com.apple.HIToolbox 0x927dcb6c ReceiveNextEventCommon + 0xf4
25 com.apple.HIToolbox 0x9284de0c ReceiveNextEventInMode + 0x48
26 MCPZ.stb 0x005fb240 0x5c59d0 + 0x35870
27 Microsoft Word 0x020d9de0 0x2008000 + 0xd1de0
28 Microsoft Word 0x0201d1e0 0x2008000 + 0x151e0
29 Microsoft_Office_2001Z 0x01021954 0x1008000 + 0x19954
30 Microsoft Word 0x0201cc28 0x2008000 + 0x14c28

Thread 1:
0 libSystem.B.dylib 0x9004364c accept + 0xc
1 com.microsoft.shmem.bundle 0x04f96cd4 FWaitForConnection + 0x30
2 MCPZ.stb 0x00687c14 0x5c59d0 + 0xc2244
3 MCPZ.stb 0x006b18a0 0x5c59d0 + 0xebed0
4 MCPZ.stb 0x006b1a28 0x5c59d0 + 0xec058
5 ...ple.CoreServices.CarbonCore 0x903220ec _MP_CFMTaskProc + 0x20
6 ...ple.CoreServices.CarbonCore 0x902c6dc0 PrivateMPEntryPoint + 0x4c
7 libSystem.B.dylib 0x900247e8 _pthread_body + 0x28

Thread 2:
0 libSystem.B.dylib 0x90018ce8
semaphore_timedwait_signal_trap + 0x8
1 libSystem.B.dylib 0x9000e888 _pthread_cond_wait + 0x268
2 ...ple.CoreServices.CarbonCore 0x90309818 MPWaitOnSemaphore + 0xb8
3 MCPZ.stb 0x006b1ed8 0x5c59d0 + 0xec508
4 ...ple.CoreServices.CarbonCore 0x903220ec _MP_CFMTaskProc + 0x20
5 ...ple.CoreServices.CarbonCore 0x902c6dc0 PrivateMPEntryPoint + 0x4c
6 libSystem.B.dylib 0x900247e8 _pthread_body + 0x28

Thread 3:
0 libSystem.B.dylib 0x900075c8 mach_msg_trap + 0x8
1 libSystem.B.dylib 0x90007118 mach_msg + 0x38
2 com.apple.CoreFoundation 0x90191790 __CFRunLoopRun + 0x350
3 com.apple.CoreFoundation 0x90195f1c CFRunLoopRunSpecific + 0x148
4 com.apple.audio.CoreAudio 0x90732f80
_ZN10HALRunLoop9OwnThreadEPv + 0x104
5 com.apple.audio.CoreAudio 0x907391e0 _ZN9CAPThread5EntryEPS_ +
0x30
6 libSystem.B.dylib 0x900247e8 _pthread_body + 0x28

Thread 4:
0 libSystem.B.dylib 0x90018ce8
semaphore_timedwait_signal_trap + 0x8
1 libSystem.B.dylib 0x9000e888 _pthread_cond_wait + 0x268
2 com.apple.audio.CoreAudio 0x907244fc _ZN7CAGuard7WaitForEy + 0xdc
3 com.apple.audio.CoreAudio 0x90724130 _ZN7CAGuard9WaitUntilEy +
0x130
4 com.apple.audio.CoreAudio 0x90722b20
_ZN10HPIOThread8WorkLoopEv + 0x358
5 com.apple.audio.CoreAudio 0x9073919c
_ZN10HPIOThread11ThreadEntryEPS_ + 0x1c
6 com.apple.audio.CoreAudio 0x907391e0 _ZN9CAPThread5EntryEPS_ +
0x30
7 libSystem.B.dylib 0x900247e8 _pthread_body + 0x28

PPC Thread State:
srr0: 0x02051004 srr1: 0x0200f030 vrsave: 0x00000000
cr: 0x24024484 xer: 0x00000000 lr: 0x02053d40 ctr: 0x00000000
r0: 0x00000000 r1: 0xbfffd7f0 r2: 0x01675000 r3: 0x0000000c
r4: 0x00000000 r5: 0x00078800 r6: 0x04f1921c r7: 0x00000200
r8: 0x00000000 r9: 0x00000001 r10: 0x017683fc r11: 0x00000004
r12: 0x0000ffdc r13: 0x00000002 r14: 0x00000000 r15: 0x00000003
r16: 0x00000001 r17: 0x00078800 r18: 0x04f1921c r19: 0x00000200
r20: 0x00000000 r21: 0x00000001 r22: 0xffff8005 r23: 0x00078800
r24: 0x000003c4 r25: 0x00000081 r26: 0x00000003 r27: 0x00000001
r28: 0x00000000 r29: 0x007bc306 r30: 0x00000004 r31: 0x017613fc

Binary Images Description:
0x1000 - 0x9fff Microsoft Word /Applications/Microsoft Office
X/Microsoft Word
0x287000 - 0x2d29b1 CarbonLibpwpc PEF binary: CarbonLibpwpc
0x2d29c0 - 0x2eacad Apple;Carbon;Multimedia PEF binary:
Apple;Carbon;Multimedia
0x2ec1f0 - 0x2edf7b Apple;Carbon;Networking PEF binary:
Apple;Carbon;Networking
0x310d40 - 0x310df2 CFMPriv_CoreFoundation PEF binary:
CFMPriv_CoreFoundation
0x310fe0 - 0x311095 CFMPriv_DVComponentGlue PEF binary:
CFMPriv_DVComponentGlue
0x3112c0 - 0x311363 CFMPriv_QuickTime PEF binary: CFMPriv_QuickTime
0x3113e0 - 0x311457 CFMPriv_System PEF binary: CFMPriv_System
0x311700 - 0x3117d0 CFMPriv_CarbonSound PEF binary:
CFMPriv_CarbonSound
0x311850 - 0x311923 CFMPriv_CommonPanels PEF binary:
CFMPriv_CommonPanels
0x311a00 - 0x311abb CFMPriv_Help PEF binary: CFMPriv_Help
0x311ac0 - 0x311b8a CFMPriv_HIToolbox PEF binary: CFMPriv_HIToolbox
0x311c10 - 0x311ce6 CFMPriv_HTMLRendering PEF binary:
CFMPriv_HTMLRendering
0x311d60 - 0x311e33 CFMPriv_ImageCapture PEF binary:
CFMPriv_ImageCapture
0x311ec0 - 0x311fa5 CFMPriv_NavigationServices PEF binary:
CFMPriv_NavigationServices
0x312020 - 0x3120f6 CFMPriv_OpenScripting•MacBLib PEF binary:
CFMPriv_OpenScripting•MacBLib
0x3121d0 - 0x31228e CFMPriv_Print PEF binary: CFMPriv_Print
0x3122b0 - 0x31237d CFMPriv_SecurityHI PEF binary: CFMPriv_SecurityHI
0x312400 - 0x3124e2 CFMPriv_SpeechRecognition PEF binary:
CFMPriv_SpeechRecognition
0x312560 - 0x312633 CFMPriv_CarbonCore PEF binary: CFMPriv_CarbonCore
0x3126b0 - 0x312783 CFMPriv_OSServices PEF binary: CFMPriv_OSServices
0x312860 - 0x312922 CFMPriv_AE PEF binary: CFMPriv_AE
0x312930 - 0x3129f5 CFMPriv_ATS PEF binary: CFMPriv_ATS
0x312a70 - 0x312b47 CFMPriv_ColorSync PEF binary: CFMPriv_ColorSync
0x312bd0 - 0x312cb3 CFMPriv_FindByContent PEF binary:
CFMPriv_FindByContent
0x312d30 - 0x312e0a CFMPriv_HIServices PEF binary: CFMPriv_HIServices
0x312e80 - 0x312f60 CFMPriv_LangAnalysis PEF binary:
CFMPriv_LangAnalysis
0x312ff0 - 0x3130d6 CFMPriv_LaunchServices PEF binary:
CFMPriv_LaunchServices
0x3131b0 - 0x313287 CFMPriv_PrintCore PEF binary: CFMPriv_PrintCore
0x313290 - 0x313352 CFMPriv_QD PEF binary: CFMPriv_QD
0x313450 - 0x313539 CFMPriv_SpeechSynthesis PEF binary:
CFMPriv_SpeechSynthesis
0x4e6da0 - 0x5c2925 PowerPlantZ PEF binary: PowerPlantZ
0x5c2930 - 0x5c59ce MCP RuntimeZ.DLL PEF binary: MCP RuntimeZ.DLL
0x5c59d0 - 0x6f714b MCPZ.stb PEF binary: MCPZ.stb
0x1008000 - 0x11c8d27 Microsoft_Office_2001Z PEF binary:
Microsoft_Office_2001Z
0x11c8d30 - 0x129afe7 Microsoft_DrawingUI_2001Zpwpc PEF binary:
Microsoft_DrawingUI_2001Zpwpc
0x129aff0 - 0x1463de4 Microsoft_Drawing_2001Z PEF binary:
Microsoft_Drawing_2001Z
0x14716b0 - 0x14e16b1 BLIP_LibrariesZ PEF binary: BLIP_LibrariesZ
0x16107a0 - 0x163b811 MSHyperlinkLib_2001Z PEF binary:
MSHyperlinkLib_2001Z
0x2008000 - 0x2a0d6df Microsoft Word PEF binary: Microsoft Word
0x4cf6000 - 0x4d048ba comi.dll PEF binary: comi.dll
0x4ded310 - 0x4df9188 thunk.dllpwpc PEF binary: thunk.dllpwpc
0x4e0ced0 - 0x4e4df3c def.dll PEF binary: def.dll
0x4e4df40 - 0x4e66669 com.dll PEF binary: com.dll
0x4e67000 - 0x4eb71e1 df.dll PEF binary: df.dll
0x4eb71f0 - 0x4ed7531 olebase.dll PEF binary: olebase.dll
0x4ef1000 - 0x4ef1fff com.apple.aoa.halplugin 1.3 (1.3b2)
/System/Library/Extensions/IOAudioFamily.kext/Contents/PlugIns/AOAHALPlugin.bu
ndle/Contents/MacOS/AOAHALPlugin
0x4f94000 - 0x4f9afff com.microsoft.shmem.bundle 10.1.5
/Applications/Microsoft Office X/Office/ShMem.bundle/Contents/MacOS/ShMem
0x924aa20 - 0x9351340 Microsoft Framework DB PEF binary: Microsoft
Framework DB
0x95b4000 - 0x95eefff com.apple.audio.SoundManager.Components 3.8
/System/Library/Components/SoundManagerComponents.component/Contents/MacOS/Sou
ndManagerComponents
0x9658000 - 0x9694fff com.apple.iSightAudio 6.5.1
/Library/Audio/Plug-Ins/HAL/iSightAudio.plugin/Contents/MacOS/iSightAudio
0x780c0000 - 0x780c9fff libz.1.1.3.dylib /usr/lib/libz.1.1.3.dylib
0x87ff0000 - 0x87ff1fff DVComponentGlue
Click to expand...
/System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentG
lu> e
 
C

Christopher Losa

Wow...who'd ever think a little para mark could be so freakin' evil.

I had no Fast Saves, so I jumped right to what both you and Dayo
suggested -- deleting the final para mark -- and, wallah, issue pretty
resolved. Pretty means that I still have a bit of flakiness, but I'm
80% better. Still doing some debugging (template clean-up, LOTS of
section breaks in doc, permission repair, etc.), but I was so excited
that I had to post back and thank you both for your pointers.

Cheers,

Christopher


PS - sorry for the error log paste, thought I saw a request for an error
log in one of the threads I was trolling before I posted.
 
D

Dayo Mitchell

Hi Christopher,

Glad that helped. If your documents have section breaks, try the 'copy
without last para mark' for every section, not just the doc. The link I
posted has more info on why.

I think "trolling" means making rude posts, you must have just been
"lurking"?

Sorry, Beth, I would have deleted the error log in my reply, but of course
didn't bother looking at it to see how long it was, and didn't pay attention
to the size of the message. Oops.

Dayo
 
B

Beth Rosengard

Hi Christopher,

It's not evil :), just thorough. The last paragraph mark stores all kinds
of document formatting code, including corruption if it exists. I'm glad
the suggestion worked.

Since you've still got 20% flakiness, however, it's likely that you do also
have corruption in specific parts of your document. To test that, you could
do a binary elimination: Divide your document in half and save each half.
The half with the corruption should crash (or evince whatever the problems
are that you now see). Keep dividing the document until you can pinpoint
the offending part.

The most common causes of corruption (besides Fast Saves) are Master
Documents, Nested Tables, Versions and Document Map.

Hope this helps.

--
Beth Rosengard
Mac MVP

Mac Word FAQ: <http://word.mvps.org/FAQs/WordMac/index.htm>
Entourage Help Page: <http://www.entourage.mvps.org/toc.html>
 
C

Christopher Losa

Whoops...guess I should have cross-ref'd Slashdot before using my OCED
definition of "trolling". No rudeness implied or intended.

Thanks for the additional input.

Christopher
 
J

John McGhie [MVP - Word]

Hi Chris:

That indicates a file permission problem, a bad numbering structure, or a
bad table.

1) Turn on Word>preferences>Save>Always make backup

2) Run Apple Disk Utility with Word closed (every program closed, actually)
and choose Repair Permissions.

That will probably solve the problem.

If not, the list templates (the numbering) in the document are corrupted,
and your technique of copying all but the last paragraph to a new document
will produce a permanent fix but it needs to be done to each document.

There is a slight possibility that your Normal Template is corrupt, which in
turn is corrupting every new document you create. If so, rename the Normal
Template to fix this. Word *must* be quit (not just minimised) when you do
this.

There is also a slight possibility that the document in question contains
corrupt table(s). If so, the last para move won't fix it, you need to
identify the faulty table, then convert it to text, then convert it back to
a table again. Identifying the bad table is the difficult bit. Usually,
you cut the document in half and save the two halves to different new file
names. See which half still has the problem. Cut the problem half in half
and try again. Keep at it until the problem half contains only one table
:)

Hope this helps


This responds to article
from "Christopher said:
I'm running OS X 10.3.3, Word with 10.1.5 patch.

I have certain documents that are created in Win Word (on PCs running
Win2000) and sent to me. They open fine (I've done virus checks) and I
can happily edit for hours and sometimes days at a time. I save the
document frequently; still no problems. However, when I eventually quit
Word and if the document was open during quit I get the much discussed
"Word has unexpectedly quit..." horror message.

Once I get this error the document is corrupted and I have yet to
successfully re-open one of these corrupted docs (the doc actually opens
for a couple of seconds, but I soon get the "unexpectedly quit"
message). Interestingly, if I have saved a backup copy of the document,
I can open that fine.

I've tried all the advice posted through various threads here (kill Word
prefs, kill NORMAL.dot, test for corrupted fonts, repair permissions),
but no luck.

Any advice on:
1. Uncorrupting the affected document?
2. Debugging the docs that I receive to see why they act up?

I've pasted the error log below, if that helps.

Thanks in advance for for assistance.

Christopher Losa

------

Date/Time: 2004-05-05 08:18:07 -0700
OS Version: 10.3.3 (Build 7F44)
Report Version: 2

Command: Microsoft Word
Path: /Applications/Microsoft Office X/Microsoft Word
Version: ??? (???)
PID: 413
Thread: 0

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x0000000c

Thread 0 Crashed:
0 Microsoft Word 0x02051004 0x2008000 + 0x49004
1 Microsoft Word 0x02053d40 0x2008000 + 0x4bd40
2 Microsoft Word 0x02050998 0x2008000 + 0x48998
3 Microsoft Word 0x020507fc 0x2008000 + 0x487fc
4 Microsoft Word 0x02052950 0x2008000 + 0x4a950
5 Microsoft Word 0x02063074 0x2008000 + 0x5b074
6 Microsoft Word 0x02062278 0x2008000 + 0x5a278
7 Microsoft Word 0x026b7c24 0x2008000 + 0x6afc24
8 Microsoft Word 0x026c0e30 0x2008000 + 0x6b8e30
9 Microsoft Word 0x026b7310 0x2008000 + 0x6af310
10 Microsoft Word 0x026b8704 0x2008000 + 0x6b0704
11 Microsoft Word 0x026b80e0 0x2008000 + 0x6b00e0
12 Microsoft Word 0x026c4964 0x2008000 + 0x6bc964
13 Microsoft Word 0x026c50dc 0x2008000 + 0x6bd0dc
14 Microsoft Word 0x026c413c 0x2008000 + 0x6bc13c
15 Microsoft Word 0x026cae5c 0x2008000 + 0x6c2e5c
16 Microsoft Word 0x02119ef8 0x2008000 + 0x111ef8
17 Microsoft Word 0x021197b4 0x2008000 + 0x1117b4
18 Microsoft Word 0x02119648 0x2008000 + 0x111648
19 MCPZ.stb 0x006035bc 0x5c59d0 + 0x3dbec
20 com.apple.CoreFoundation 0x901946a8 __CFRunLoopDoTimer + 0xf4
21 com.apple.CoreFoundation 0x90191a08 __CFRunLoopRun + 0x5c8
22 com.apple.CoreFoundation 0x90195f1c CFRunLoopRunSpecific + 0x148
23 com.apple.HIToolbox 0x927d648c RunCurrentEventLoopInMode
+ 0xac
24 com.apple.HIToolbox 0x927dcb6c ReceiveNextEventCommon + 0xf4
25 com.apple.HIToolbox 0x9284de0c ReceiveNextEventInMode + 0x48
26 MCPZ.stb 0x005fb240 0x5c59d0 + 0x35870
27 Microsoft Word 0x020d9de0 0x2008000 + 0xd1de0
28 Microsoft Word 0x0201d1e0 0x2008000 + 0x151e0
29 Microsoft_Office_2001Z 0x01021954 0x1008000 + 0x19954
30 Microsoft Word 0x0201cc28 0x2008000 + 0x14c28

Thread 1:
0 libSystem.B.dylib 0x9004364c accept + 0xc
1 com.microsoft.shmem.bundle 0x04f96cd4 FWaitForConnection + 0x30
2 MCPZ.stb 0x00687c14 0x5c59d0 + 0xc2244
3 MCPZ.stb 0x006b18a0 0x5c59d0 + 0xebed0
4 MCPZ.stb 0x006b1a28 0x5c59d0 + 0xec058
5 ...ple.CoreServices.CarbonCore 0x903220ec _MP_CFMTaskProc + 0x20
6 ...ple.CoreServices.CarbonCore 0x902c6dc0 PrivateMPEntryPoint + 0x4c
7 libSystem.B.dylib 0x900247e8 _pthread_body + 0x28

Thread 2:
0 libSystem.B.dylib 0x90018ce8
semaphore_timedwait_signal_trap + 0x8
1 libSystem.B.dylib 0x9000e888 _pthread_cond_wait + 0x268
2 ...ple.CoreServices.CarbonCore 0x90309818 MPWaitOnSemaphore + 0xb8
3 MCPZ.stb 0x006b1ed8 0x5c59d0 + 0xec508
4 ...ple.CoreServices.CarbonCore 0x903220ec _MP_CFMTaskProc + 0x20
5 ...ple.CoreServices.CarbonCore 0x902c6dc0 PrivateMPEntryPoint + 0x4c
6 libSystem.B.dylib 0x900247e8 _pthread_body + 0x28

Thread 3:
0 libSystem.B.dylib 0x900075c8 mach_msg_trap + 0x8
1 libSystem.B.dylib 0x90007118 mach_msg + 0x38
2 com.apple.CoreFoundation 0x90191790 __CFRunLoopRun + 0x350
3 com.apple.CoreFoundation 0x90195f1c CFRunLoopRunSpecific + 0x148
4 com.apple.audio.CoreAudio 0x90732f80
_ZN10HALRunLoop9OwnThreadEPv + 0x104
5 com.apple.audio.CoreAudio 0x907391e0 _ZN9CAPThread5EntryEPS_ +
0x30
6 libSystem.B.dylib 0x900247e8 _pthread_body + 0x28

Thread 4:
0 libSystem.B.dylib 0x90018ce8
semaphore_timedwait_signal_trap + 0x8
1 libSystem.B.dylib 0x9000e888 _pthread_cond_wait + 0x268
2 com.apple.audio.CoreAudio 0x907244fc _ZN7CAGuard7WaitForEy + 0xdc
3 com.apple.audio.CoreAudio 0x90724130 _ZN7CAGuard9WaitUntilEy +
0x130
4 com.apple.audio.CoreAudio 0x90722b20
_ZN10HPIOThread8WorkLoopEv + 0x358
5 com.apple.audio.CoreAudio 0x9073919c
_ZN10HPIOThread11ThreadEntryEPS_ + 0x1c
6 com.apple.audio.CoreAudio 0x907391e0 _ZN9CAPThread5EntryEPS_ +
0x30
7 libSystem.B.dylib 0x900247e8 _pthread_body + 0x28

PPC Thread State:
srr0: 0x02051004 srr1: 0x0200f030 vrsave: 0x00000000
cr: 0x24024484 xer: 0x00000000 lr: 0x02053d40 ctr: 0x00000000
r0: 0x00000000 r1: 0xbfffd7f0 r2: 0x01675000 r3: 0x0000000c
r4: 0x00000000 r5: 0x00078800 r6: 0x04f1921c r7: 0x00000200
r8: 0x00000000 r9: 0x00000001 r10: 0x017683fc r11: 0x00000004
r12: 0x0000ffdc r13: 0x00000002 r14: 0x00000000 r15: 0x00000003
r16: 0x00000001 r17: 0x00078800 r18: 0x04f1921c r19: 0x00000200
r20: 0x00000000 r21: 0x00000001 r22: 0xffff8005 r23: 0x00078800
r24: 0x000003c4 r25: 0x00000081 r26: 0x00000003 r27: 0x00000001
r28: 0x00000000 r29: 0x007bc306 r30: 0x00000004 r31: 0x017613fc

Binary Images Description:
0x1000 - 0x9fff Microsoft Word /Applications/Microsoft Office
X/Microsoft Word
0x287000 - 0x2d29b1 CarbonLibpwpc PEF binary: CarbonLibpwpc
0x2d29c0 - 0x2eacad Apple;Carbon;Multimedia PEF binary:
Apple;Carbon;Multimedia
0x2ec1f0 - 0x2edf7b Apple;Carbon;Networking PEF binary:
Apple;Carbon;Networking
0x310d40 - 0x310df2 CFMPriv_CoreFoundation PEF binary:
CFMPriv_CoreFoundation
0x310fe0 - 0x311095 CFMPriv_DVComponentGlue PEF binary:
CFMPriv_DVComponentGlue
0x3112c0 - 0x311363 CFMPriv_QuickTime PEF binary: CFMPriv_QuickTime
0x3113e0 - 0x311457 CFMPriv_System PEF binary: CFMPriv_System
0x311700 - 0x3117d0 CFMPriv_CarbonSound PEF binary:
CFMPriv_CarbonSound
0x311850 - 0x311923 CFMPriv_CommonPanels PEF binary:
CFMPriv_CommonPanels
0x311a00 - 0x311abb CFMPriv_Help PEF binary: CFMPriv_Help
0x311ac0 - 0x311b8a CFMPriv_HIToolbox PEF binary: CFMPriv_HIToolbox
0x311c10 - 0x311ce6 CFMPriv_HTMLRendering PEF binary:
CFMPriv_HTMLRendering
0x311d60 - 0x311e33 CFMPriv_ImageCapture PEF binary:
CFMPriv_ImageCapture
0x311ec0 - 0x311fa5 CFMPriv_NavigationServices PEF binary:
CFMPriv_NavigationServices
0x312020 - 0x3120f6 CFMPriv_OpenScripting•MacBLib PEF binary:
CFMPriv_OpenScripting•MacBLib
0x3121d0 - 0x31228e CFMPriv_Print PEF binary: CFMPriv_Print
0x3122b0 - 0x31237d CFMPriv_SecurityHI PEF binary: CFMPriv_SecurityHI
0x312400 - 0x3124e2 CFMPriv_SpeechRecognition PEF binary:
CFMPriv_SpeechRecognition
0x312560 - 0x312633 CFMPriv_CarbonCore PEF binary: CFMPriv_CarbonCore
0x3126b0 - 0x312783 CFMPriv_OSServices PEF binary: CFMPriv_OSServices
0x312860 - 0x312922 CFMPriv_AE PEF binary: CFMPriv_AE
0x312930 - 0x3129f5 CFMPriv_ATS PEF binary: CFMPriv_ATS
0x312a70 - 0x312b47 CFMPriv_ColorSync PEF binary: CFMPriv_ColorSync
0x312bd0 - 0x312cb3 CFMPriv_FindByContent PEF binary:
CFMPriv_FindByContent
0x312d30 - 0x312e0a CFMPriv_HIServices PEF binary: CFMPriv_HIServices
0x312e80 - 0x312f60 CFMPriv_LangAnalysis PEF binary:
CFMPriv_LangAnalysis
0x312ff0 - 0x3130d6 CFMPriv_LaunchServices PEF binary:
CFMPriv_LaunchServices
0x3131b0 - 0x313287 CFMPriv_PrintCore PEF binary: CFMPriv_PrintCore
0x313290 - 0x313352 CFMPriv_QD PEF binary: CFMPriv_QD
0x313450 - 0x313539 CFMPriv_SpeechSynthesis PEF binary:
CFMPriv_SpeechSynthesis
0x4e6da0 - 0x5c2925 PowerPlantZ PEF binary: PowerPlantZ
0x5c2930 - 0x5c59ce MCP RuntimeZ.DLL PEF binary: MCP RuntimeZ.DLL
0x5c59d0 - 0x6f714b MCPZ.stb PEF binary: MCPZ.stb
0x1008000 - 0x11c8d27 Microsoft_Office_2001Z PEF binary:
Microsoft_Office_2001Z
0x11c8d30 - 0x129afe7 Microsoft_DrawingUI_2001Zpwpc PEF binary:
Microsoft_DrawingUI_2001Zpwpc
0x129aff0 - 0x1463de4 Microsoft_Drawing_2001Z PEF binary:
Microsoft_Drawing_2001Z
0x14716b0 - 0x14e16b1 BLIP_LibrariesZ PEF binary: BLIP_LibrariesZ
0x16107a0 - 0x163b811 MSHyperlinkLib_2001Z PEF binary:
MSHyperlinkLib_2001Z
0x2008000 - 0x2a0d6df Microsoft Word PEF binary: Microsoft Word
0x4cf6000 - 0x4d048ba comi.dll PEF binary: comi.dll
0x4ded310 - 0x4df9188 thunk.dllpwpc PEF binary: thunk.dllpwpc
0x4e0ced0 - 0x4e4df3c def.dll PEF binary: def.dll
0x4e4df40 - 0x4e66669 com.dll PEF binary: com.dll
0x4e67000 - 0x4eb71e1 df.dll PEF binary: df.dll
0x4eb71f0 - 0x4ed7531 olebase.dll PEF binary: olebase.dll
0x4ef1000 - 0x4ef1fff com.apple.aoa.halplugin 1.3 (1.3b2)
/System/Library/Extensions/IOAudioFamily.kext/Contents/PlugIns/AOAHALPlugin.bu
ndle/Contents/MacOS/AOAHALPlugin
0x4f94000 - 0x4f9afff com.microsoft.shmem.bundle 10.1.5
/Applications/Microsoft Office X/Office/ShMem.bundle/Contents/MacOS/ShMem
0x924aa20 - 0x9351340 Microsoft Framework DB PEF binary: Microsoft
Framework DB
0x95b4000 - 0x95eefff com.apple.audio.SoundManager.Components 3.8
/System/Library/Components/SoundManagerComponents.component/Contents/MacOS/Sou
ndManagerComponents
0x9658000 - 0x9694fff com.apple.iSightAudio 6.5.1
/Library/Audio/Plug-Ins/HAL/iSightAudio.plugin/Contents/MacOS/iSightAudio
0x780c0000 - 0x780c9fff libz.1.1.3.dylib /usr/lib/libz.1.1.3.dylib
0x87ff0000 - 0x87ff1fff DVComponentGlue
/System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentGlu>
e
0x8c390000 - 0x8c3d1fff com.apple.QuickTimeFirewireDV.component 6.5.1
/System/Library/QuickTime/QuickTimeFirewireDV.component/Contents/MacOS/QuickTi
meFirewireDV
0x8fe00000 - 0x8fe4ffff dyld /usr/lib/dyld
0x90000000 - 0x90122fff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x90190000 - 0x9023dfff com.apple.CoreFoundation 6.3.4 (299.31)
/System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x90280000 - 0x904f9fff com.apple.CoreServices.CarbonCore 10.3.3
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Carbon
Core.framework/Versions/A/CarbonCore
0x90570000 - 0x905defff com.apple.framework.IOKit 1.3.2 (???)
/System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90610000 - 0x90699fff com.apple.CoreServices.OSServices 3.0 (3.0.0)
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServ
ices.framework/Versions/A/OSServices
0x90700000 - 0x90700fff com.apple.CoreServices 10.3 (???)
/System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x90720000 - 0x90787fff com.apple.audio.CoreAudio 2.1.2
/System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x907f0000 - 0x907f9fff com.apple.DiskArbitration 2.0.2
/System/Library/PrivateFrameworks/DiskArbitration.framework/Versions/A/DiskArb
itration
0x90810000 - 0x90810fff com.apple.ApplicationServices 1.0 (???)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Applicatio
nServices
0x90830000 - 0x9089ffff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90910000 - 0x90983fff com.apple.DesktopServices 1.2.1
/System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Des
ktopServicesPriv
0x909f0000 - 0x90b4afff com.apple.Foundation 6.3.4 (500.54)
/System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x90d00000 - 0x90d1bfff com.apple.SystemConfiguration 1.7.1 (???)
/System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConf
iguration
0x90d40000 - 0x90d40fff com.apple.Carbon 10.3 (???)
/System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x910b0000 - 0x910fffff com.apple.bom 1.2.4 (63)
/System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x912a0000 - 0x912bdfff com.apple.audio.SoundManager 3.8
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.
framework/Versions/A/CarbonSound
0x912e0000 - 0x912f7fff com.apple.LangAnalysis 1.5.4
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks
/LangAnalysis.framework/Versions/A/LangAnalysis
0x91320000 - 0x913defff ColorSync
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks
/ColorSync.framework/Versions/A/ColorSync
0x91460000 - 0x91473fff com.apple.speech.synthesis.framework 3.2
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks
/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x914a0000 - 0x91509fff com.apple.htmlrendering 1.1.2
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRenderin
g.framework/Versions/A/HTMLRendering
0x91560000 - 0x91619fff com.apple.QD 3.4.63 (???)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks
/QD.framework/Versions/A/QD
0x91670000 - 0x916a8fff com.apple.AE 1.3.2
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks
/AE.framework/Versions/A/AE
0x916e0000 - 0x91773fff com.apple.print.framework.PrintCore 3.3
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks
/PrintCore.framework/Versions/A/PrintCore
0x917e0000 - 0x917f0fff com.apple.speech.recognition.framework 3.3
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogn
ition.framework/Versions/A/SpeechRecognition
0x91810000 - 0x9182afff com.apple.openscripting 1.2.1 (???)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScriptin
g.framework/Versions/A/OpenScripting
0x91850000 - 0x91860fff com.apple.ImageCapture 2.1.0
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture
.framework/Versions/A/ImageCapture
0x91890000 - 0x9189cfff com.apple.help 1.0.1
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewo
rk/Versions/A/Help
0x918c0000 - 0x918cdfff com.apple.CommonPanels 1.2.1 (1.0)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels
.framework/Versions/A/CommonPanels
0x918f0000 - 0x9193efff com.apple.print.framework.Print 3.3
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framew
ork/Versions/A/Print
0x91990000 - 0x9199bfff com.apple.securityhi 1.2 (90)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.f
ramework/Versions/A/SecurityHI
0x919c0000 - 0x91a33fff com.apple.NavigationServices 3.3.1
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSe
rvices.framework/Versions/A/NavigationServices
0x91a90000 - 0x91a90fff com.apple.audio.units.AudioUnit 1.3.2
/System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x91ab0000 - 0x91ac4fff libCGATS.A.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks
/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x91ae0000 - 0x91aebfff libCSync.A.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks
/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x91b10000 - 0x91b2afff libPDFRIP.A.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks
/CoreGraphics.framework/Versions/A/Resources/libPDFRIP.A.dylib
0x91b50000 - 0x91b5ffff libPSRIP.A.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks
/CoreGraphics.framework/Versions/A/Resources/libPSRIP.A.dylib
0x91b80000 - 0x91b93fff libRIP.A.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks
/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x91bb0000 - 0x91d45fff com.apple.QuickTime 6.5.1
/System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x92070000 - 0x92096fff com.apple.FindByContent 1.4 (1.2)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks
/FindByContent.framework/Versions/A/FindByContent
0x920c0000 - 0x922a7fff com.apple.security 2.2 (164.1)
/System/Library/Frameworks/Security.framework/Versions/A/Security
0x92430000 - 0x92468fff com.apple.LaunchServices 10.3 (84)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks
/LaunchServices.framework/Versions/A/LaunchServices
0x92740000 - 0x92777fff com.apple.CFNetwork 1.2.1 (7)
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetw
ork.framework/Versions/A/CFNetwork
0x927d0000 - 0x92b54fff com.apple.HIToolbox 1.3.2 (???)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fr
amework/Versions/A/HIToolbox
0x92d30000 - 0x92d80fff com.apple.HIServices 1.4.0 (0.0.1d1)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks
/HIServices.framework/Versions/A/HIServices
0x935d0000 - 0x938a6fff com.apple.CoreGraphics 1.203.12 (???)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks
/CoreGraphics.framework/Versions/A/CoreGraphics
0x939a0000 - 0x939b4fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x939d0000 - 0x939d4fff libmathCommon.A.dylib
/usr/lib/system/libmathCommon.A.dylib
0x93b50000 - 0x93bf3fff com.apple.audio.toolbox.AudioToolbox 1.3.2
/System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x94060000 - 0x94078fff com.apple.WebServices 1.1.1 (1.1.0)
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebSer
vicesCore.framework/Versions/A/WebServicesCore
0x945b0000 - 0x945b9fff libz.1.dylib /usr/lib/libz.1.dylib
0x94610000 - 0x9462afff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x94650000 - 0x946affff com.apple.SearchKit 1.0.2
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Search
Kit.framework/Versions/A/SearchKit
0x94a30000 - 0x94af5fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x94b20000 - 0x94bacfff com.apple.ink.framework 1.1.1 (55.6)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framewor
k/Versions/A/Ink
0x968d0000 - 0x969b2fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x96a20000 - 0x96ae2fff libcrypto.0.9.7.dylib
/usr/lib/libcrypto.0.9.7.dylib
0x96b40000 - 0x96b6efff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x96bf0000 - 0x96c7ffff ATS
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks
/ATS.framework/Versions/A/ATS
0x96cb0000 - 0x96d9efff libiconv.2.dylib /usr/lib/libiconv.2.dylib
Click to expand...

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Please respond only to the newsgroup to preserve the thread.

John McGhie, Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. GMT + 10 Hrs
+61 4 1209 1410, mailto:[email protected]
 

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