Unicode Text

[KLOS]

I'm now using a Windows machine, but still receive Word documents from Mac users. When I go to open these Word documents I get the following: it opens up in Unicode (UTF-8) and there are no letters just boxes and squares
I've made sure the documents have a .doc suffix
Can anyone please tell me what I'm doing wrong

Thank

 

[John McGhie]

Sounds like you have not installed the freeware Stuffit Expander from
Aladdin Systems.

Some Macs will send in Stuffit-compressed format.

Others will send in BinHex format: they need to be encouraged to send to you
in AppleDouble or MIME format.

Windows has not needed the .doc extension for years: use File>Open from
within Word if in doubt. If the file *is* a Word document, that will open
it straight up.

The fact that your documents are opening as Unicode indicates to me that you
are looking at a BinHex file. WinZip might be able to decode it. So might
Stuffit.

Cheers

I'm now using a Windows machine, but still receive Word documents from Mac
users. When I go to open these Word documents I get the following: it opens
up in Unicode (UTF-8) and there are no letters just boxes and squares.
I've made sure the documents have a .doc suffix.
Can anyone please tell me what I'm doing wrong?

Thanks

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Consultant Technical Writer
Sydney, Australia +61 4 1209 1410

 

[Guest]

John,

Thanks for your prompt reply. I can assure you that
Stuffit has been installed. The email I'm referring to
was sent by my daughter from her iBook. It's a word
document created in Office for System X. I'm just
wondering if there's a setting within Word that I don't
have set up on her iBook or my iMac.
Thanks again

 

[Paul Berkowitz]

Actually BinHex is plain text encoded. So it must be something else.

--
Paul Berkowitz
MVP Entourage
Entourage FAQ Page: <http://www.entourage.mvps.org/toc.html>
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Please "Reply To Newsgroup" to reply to this message. Emails will be
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[Beth Rosengard]

Try this. Ask your daughter to do the following:

1) Attach the Word doc to her email message.

2) Click on the "expand arrow" that's next to the word Attachments.

3) Click on the line below the Attachments box that says "Encode for any
computer, etc."

4) In the resulting "Encode for" dialog, check "Windows (MIME/base 64)"

5) Also check "Append Windows extensions..."

6) Opt for Compression: None

7) Send the email to you.

Now what happens?

--
Beth Rosengard
Mac MVP

Mac Word FAQ: <http://word.mvps.org/FAQs/WordMac/index.htm>
Entourage Help Page: <http://www.entourage.mvps.org>