Uninstall OneNote 2007 beta?

S

Schemer

Hello,

I installed the OneNote 2007 beta; it has expired. When I try to uninstall,
I find an entry in Add/Remove Programs, but there is no button for
uninstallation. (Same is true for the Groove 2007 beta.)

How do I uninstall these programs?

Thanks.
 
P

Patrick Schmid [MVP]

S

Schemer

No, there is no button at all.
There is a "Used: " entry and "Last Used On: " entry, and that is all.
 
S

Schemer

Well, isn't this special. I followed the steps for a manual uninstall, and
now Outlook won't run.
 
S

Schemer

Which Outlook version?
Click to expand...
Outlook 2003 (Office Pro 2003). When I try to start it, the Windows
Installer runs, looking for SKU111.cab. If I cancel the installer, I get
the message that MAPI32.dll is corrupt or is the wrong version.

I'm downloading my Office disc from backup....
 
P

Patrick Schmid [MVP]

You had Outlook 2007 installed?
If yes, then this is to be expected. There was a bug in the installer of
beta 2 that didn't remove Outlook 2003, but still installed 2007. There
can always be only one version of Outlook on a computer.
The only resolution is to remove Outlook 2003 and to reinstall it. Or,
remove 2003, and then install Outlook 2007 as part of the trial.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
 
S

Schemer

You had Outlook 2007 installed?
If yes, then this is to be expected. There was a bug in the installer of
beta 2 that didn't remove Outlook 2003, but still installed 2007. There
can always be only one version of Outlook on a computer.
The only resolution is to remove Outlook 2003 and to reinstall it. Or,
remove 2003, and then install Outlook 2007 as part of the trial.
Click to expand...
I never had Outlook 2007 installed.
Will Outlook 2003 repair itself if I have the install disk available, or
will I need to uninstall and reinstall??

Thanks for your help....
 
P

Patrick Schmid [MVP]

Try a repair without the disk first. You should be able to trigger that
from Add/Remove Programs. If it doesn't work, try it with the disk. But
you might end up having to remove and reinstall.
If you do reinstall, make sure to NOT delete the Local Install Source
(an option at the end of setup). This is the folder MSOCache. If that
folder is not there, you get into problems like you are describing.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
 
S

Schemer

Somehow it seems I deleted the MSOCache dir.
When I try to uninstall Office through Add/Remove Programs I point the
installer to the drive that has the iso image mounted. The installer runs,
briefly, then exits. Office Professional 2003 is not listed in Add/Remove
Programs.
When I start Add/Remove Programs again, Office Professional 2003 is listed.
If I right-click on autorun.inf (on the mounted drive) and choose "Install",
I get the message "Installation failed."

If I just run setup.exe from the mounted drive, I get a message about the
"patch package could not be opened."

Can't uninstall, can't install...
Try a repair without the disk first. You should be able to trigger that
from Add/Remove Programs. If it doesn't work, try it with the disk. But
you might end up having to remove and reinstall.
If you do reinstall, make sure to NOT delete the Local Install Source (an
option at the end of setup). This is the folder MSOCache. If that folder
is not there, you get into problems like you are describing.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

I never had Outlook 2007 installed.
Will Outlook 2003 repair itself if I have the install disk available, or
will I need to uninstall and reinstall??

Thanks for your help....
Click to expand...
Click to expand...
 
P

Patrick Schmid [MVP]

Post in Microsoft.public.office.setup. I think someone there will know
how to resolve this 2003 issue (I could have helped if this was with
2007...).

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

Somehow it seems I deleted the MSOCache dir.
When I try to uninstall Office through Add/Remove Programs I point the
installer to the drive that has the iso image mounted. The installer runs,
briefly, then exits. Office Professional 2003 is not listed in Add/Remove
Programs.
When I start Add/Remove Programs again, Office Professional 2003 is listed.
If I right-click on autorun.inf (on the mounted drive) and choose "Install",
I get the message "Installation failed."

If I just run setup.exe from the mounted drive, I get a message about the
"patch package could not be opened."

Can't uninstall, can't install...
Try a repair without the disk first. You should be able to trigger that
from Add/Remove Programs. If it doesn't work, try it with the disk. But
you might end up having to remove and reinstall.
If you do reinstall, make sure to NOT delete the Local Install Source (an
option at the end of setup). This is the folder MSOCache. If that folder
is not there, you get into problems like you are describing.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

You had Outlook 2007 installed?
If yes, then this is to be expected. There was a bug in the installer
of
beta 2 that didn't remove Outlook 2003, but still installed 2007. There
can always be only one version of Outlook on a computer.
The only resolution is to remove Outlook 2003 and to reinstall it. Or,
remove 2003, and then install Outlook 2007 as part of the trial.

I never had Outlook 2007 installed.
Will Outlook 2003 repair itself if I have the install disk available, or
will I need to uninstall and reinstall??

Thanks for your help....
Click to expand...
Click to expand...
Click to expand...
 

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