Uninstall Outlook 2003 so I can install Outlook 2007 trial.

[rbscoinc]

I get the followig message when I try and uninstall Outlook 2003.
"Installation ended prematurely because of an error
What do I need to do to uninstall the 2003 so I can try the new version of
Outlook 2007? I run Windows XP Home Edition.
Thanks

 

[Hal Hostetler [MVP P/I]]

FWIW, there's no real need to uninstall Outlook 2003, Outlook 2007 will
upgrade it.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

 

[rbscoinc]

Everything I have seen says to uninstall Outlook 2003 first. I did go into
the control panel in to add/remove and tried to install Outlook 2007 that
way. It says that it is unavailable. Is there another to install the
Outlook 2007. I wanted to try the Outlook 2007 and the Business Contact
Manager in it.
Thanks!

 

[Brian Tillman]

Everything I have seen says to uninstall Outlook 2003 first. I did
go into the control panel in to add/remove and tried to install
Outlook 2007 that way. It says that it is unavailable.

Click on "Not available" and change it to "Run from My Computer"

 

[rbscoinc]

When I check on unavailable nothing happens. I can click on it with the
right or left side of the mouse and get nothing other than unavailable.

 

[Brian Tillman]

When I check on unavailable nothing happens. I can click on it with
the right or left side of the mouse and get nothing other than
unavailable.

Well, then, uninstall the prior version.

 

[rbscoinc]

When I have tried to uninstall Outlook 2003 I get and error message as stated
in my first e-mail.

 

[Brian Tillman]

When I have tried to uninstall Outlook 2003 I get and error message
as stated in my first e-mail.

Ah. I hadn't reviewed the original message. Did you try a Detect and
Repair or a reinstall of Outlook 2003? I suppose you could try backing up
the Office registry key, then ripping Outlook out of that key and deleting
the Outlook folders, but I'm not sure whether that would work or not.

 

[rbscoinc]

How do you manually remove Outlook 2003?

Ah. I hadn't reviewed the original message. Did you try a Detect and
Repair or a reinstall of Outlook 2003? I suppose you could try backing up
the Office registry key, then ripping Outlook out of that key and deleting
the Outlook folders, but I'm not sure whether that would work or not.

 

[Brian Tillman]

How do you manually remove Outlook 2003?

I told you: delete the registry keys and the installation folders. You
might also have to check in C:\Windows\Installer to look for any msi file
that reference Outlook.

 

[rbscoinc]

I was hoping that someone could show me how to delete Outlook 2003 manually.
I understand what you are saying below but I don't know the step by step on
how to do it.

 

[Brian Tillman]

I was hoping that someone could show me how to delete Outlook 2003
manually. I understand what you are saying below but I don't know the
step by step on how to do it.

I'm assuming you know how to run WIndows Explorer. That's how you delete
the on-disk files.

As for the registry keys, run regedit delete the keys find at
HKCU\Software\Microsoft\Office\Outlook
HKCU\Software\Microsoft\Office\11.0\Outlook and
the same places in the HKLM tree. Make sure you back up the registry first,
though.