uninstall problem

[Linda]

Cannot uninstall office 97 running on Office XP

 

[Ghengis]

Cannot uninstall office 97 running on Office XP

Office 97 running on Office XP ?

 

[Susan Ramlet]

Hi, Linda,

Are you getting an error message?

 

[Linda]

No error message. Using add /remove programs, it prompts me to insert Microsoft office disk. I do that and the program quits responding. I have to "end task" and close. I purchased office 97 when I was running windows 98 but understood it would be compatible with XP. Can't make it work so I'm trying to uninstall it.Thanks for your help

 

[Linda]

yes, I purchased Office 97 while running windows 98. I understood it was compatible with XP. I can't make it work so want to uninstall it.
Thanks

 

[Susan Ramlet]

Odd. It should run fine under Windows XP. What symptoms are you seeing
after installing it? Did the installation complete successfully, and did
you apply all the patches? Did you install it as the administrator in
Windows XP?

You might also try this article:

142527 - How to Bypass Microsoft Office Maintenance Mode Setup:
http://support.microsoft.com/default.aspx?scid=kb;en-us;142527&Product=ofw97

This lets you try to re-install Office without it recognizing that it's
already installed, which may help repair the installation.

Was your version of Office originally purchased pre-installed on the other
computer, or was it purchased retail?

--
Susan Ramlet
MVP - Microsoft Office
----------------------------------------------
Please post replies to the newsgroup where all may benefit.

No error message. Using add /remove programs, it prompts me to insert

Microsoft office disk. I do that and the program quits responding. I have
to "end task" and close. I purchased office 97 when I was running windows 98
but understood it would be compatible with XP. Can't make it work so I'm
trying to uninstall it.Thanks for your help

 

[Beth Melton]

Hi Linda,

You can use Office 97 on Windows XP. Perhaps you can tell us the
problems you are encountering and we can assist from there.

--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

yes, I purchased Office 97 while running windows 98. I understood

it was compatible with XP. I can't make it work so want to uninstall
it.