unknown device on serial port (com 1)

[leithbi]

I'm not sure if I'm in the correct newsgroup but so far I have received no
responses to my previous postings in other catagories. I'm new to using this
communication service but need some guidance on where I should be posting my
questions so I can get some help.
I have acquired a GPS device but have been unable to download waypoits from
my PC to the GPS device. I keep receiving the message " serial port selected
is receiving data from an unknown device". I have been unable to identify
what else is using the serial port. I have tried downloading to my GPS using
another compyter and it works fine. Therefore the problem is not with the GPS
or the interface cable. I presently run Windows XP Home Edition. Can anyone
help? I have been unable to see where this problem has been addressed
previously in discussion groups. Bill

 

[mnature]

You might also try going to the website of the company that makes your GPS.
Quite often a manufacturer will post FAQ's on their devices. They would also
be able to tell you if the device works with XP Home Edition.

 

[Bob Miller]

Although this is not the forum for this, I believe you have to install
the GPS in windows. If a device isn't installed then it will look to
Windows as an unknow device.

 

[leithbi]

Thanx folks for responding. I will try some of the suggestions but at this
time I'm a little scepticle. I have run the GPS on another computer using
Windows XP Home Edition and it downloads information with no problem. The
conflict has to do with my PC. I have tried looking for other drivers but my
system keeps saying I have the most recent driver installed. Anyway, thank
you for taking time to respond.
Bill