Unsuccessful download of SP 1 for Office 2000 for Windows 2000

[Mark D.]

Has anyone here experienced problems when trying to
download and install Service Pack 1 for Office 2000? When
I run the Update Detection Tool to see what updates are
already on my system, it tell me I need SP 1. I go back to
the list of available downloads and check the box next to
SP 1. Howevere, to the left of that, the file information
box says the size of the selected file is "0 kbs" and time
for download is "0". I placed my Office XP disc in teh
drive and tried to run the install anyway, but still
got "Unsuccessful Installation of SP 1". Can someone
provide some help to me about this?? many thanks! Please
send info to me via email: (e-mail address removed).

 

[Susan Ramlet]

Hi, Mark,

If you're referring to SR-1, see if this helps:

258323 - OFF2000: How to Obtain and Install the Fully Downloadable SR-1
Update:
http://support.microsoft.com/default.aspx?scid=kb;en-us;258323

Try using the fully-downloadable version to update your installation.