unwanted password request

[Bill]

A couple weeks ago, I posted the following message (as
background, the three sites discussed in this issue are
savortheflavor.net, sierramadrenews.net and brdcorp.com):

I recently uploaded a site that I've uploaded to many
times before using FP 2002. For some reason, now when
anyone goes to the site, they are prompted for the user
name and password that I use to publish to the site.
This basically means no one can go to the site, since I'm
the
only one with the password. I think there is something
wrong with extensions or admin settings at my host's end,
but he says that I am the only client with this problem,
and so it must be on my end. I have several other sites
on his host, and only one of them has ever had this
problem before. He says that when he fixed that one, he
had to reinstall the extensions, but I remember him
telling me that he had also reduced the security
settings. He says it's my problem. Any suggestions?

Received the following response from a Tom Pepper Willett,
who signs himself as a Microsoft MVP - Front Page.

If everyone has to input a username and password to view
the site, it is not
your problem, it is the host's, no matter what they say.
Have them run a
check and fix on the server extensions, or reinstall
them. You have no
control over server permission problems.

I then got the following response from my host, after
forwarding Tom's message to him:

here's what i did to brd that I also just had to do for
savor. change the "anonymous access" setting
from "browser" to "contributor".

now, why is it that your newsnet does not need this
setting? and any other of my FP sites? it is my
conclusion again that this is an issue on your end. there
is no need for me to modify my server to accomodate this
new security role, or is there? nothing changed
or "broke" with the extensions on the server. you have
some kind of security role set on your copy that requires
this role on the server or you are publishing from the
newsnet web to these other sites, which the sites think
is coming from newsnet.....causing the prompt.

why dont you send your contact this resolution and see
what he says.....be sure to include the fact that you
have no problem with one of your sites, and the others
had been ok until you made changes to them.

The site in question at the time worked fine after he made
that change. However, the BRD site that he referenced is
now having that problem on a new page that I uploaded
today. As a test, I have just created a testpage.htm on
the Savor the Flavor site, and it is also requiring a
password.

My host doesn't seem to want to put much time into fixing
this problem, as he feels it is on my end, and my clients
want me to make sure their sites run.

Since I don't know enough about it to say 100% that it is
not something on my end, I feel that I need to be honest
with my clients and say that it may be on my end, and so
they won't require the host to fix it. He has stated that
none of his other FP sites have this problem (I don't know
how many others he has) and that since the only sites that
have encountered it are mine, there must be something on
my end.

I have reviewed FP help, The Microsoft Front Page support
help, etc., and can't find anything on this issue, which
leads me to believe it's a host kind of issue.

Can anybody help?

I did receive a response on my last request that one
person had encountered this issue when the file they were
trying to access was in a cgi-bin, but I've never
knowingly uploaded anything to a cgi-bin or a secure
folder.

 

[Tom Pepper Willett]

Bill: I'll say it again. Your local FP has nothing to do with permissions
on the online web. It is controlled by the host. They may have a problem
they don't know how to fix. But, if everyone must input a password, you
have no control over the problem. FP client on your end cannot do anything
to change security/permissions by simply publishing.

IMHO, you should change hosts.

--
-----
Tom Pepper Willett
Microsoft MVP - FrontPage
----
| A couple weeks ago, I posted the following message (as
| background, the three sites discussed in this issue are
| savortheflavor.net, sierramadrenews.net and brdcorp.com):
|
| >I recently uploaded a site that I've uploaded to many
| > times before using FP 2002. For some reason, now when
| > anyone goes to the site, they are prompted for the user
| > name and password that I use to publish to the site.
| >This basically means no one can go to the site, since I'm
| >the
| > only one with the password. I think there is something
| > wrong with extensions or admin settings at my host's end,
| > but he says that I am the only client with this problem,
| > and so it must be on my end. I have several other sites
| > on his host, and only one of them has ever had this
| > problem before. He says that when he fixed that one, he
| > had to reinstall the extensions, but I remember him
| > telling me that he had also reduced the security
| > settings. He says it's my problem. Any suggestions?
|
| Received the following response from a Tom Pepper Willett,
| who signs himself as a Microsoft MVP - Front Page.
|
| >If everyone has to input a username and password to view
| >the site, it is not
| >your problem, it is the host's, no matter what they say.
| >Have them run a
| >check and fix on the server extensions, or reinstall
| >them. You have no
| >control over server permission problems.
|
| I then got the following response from my host, after
| forwarding Tom's message to him:
|
| >here's what i did to brd that I also just had to do for
| >savor. change the "anonymous access" setting
| >from "browser" to "contributor".
|
| >now, why is it that your newsnet does not need this
| >setting? and any other of my FP sites? it is my
| >conclusion again that this is an issue on your end. there
| >is no need for me to modify my server to accomodate this
| >new security role, or is there? nothing changed
| >or "broke" with the extensions on the server. you have
| >some kind of security role set on your copy that requires
| >this role on the server or you are publishing from the
| >newsnet web to these other sites, which the sites think
| >is coming from newsnet.....causing the prompt.
|
| >why dont you send your contact this resolution and see
| >what he says.....be sure to include the fact that you
| >have no problem with one of your sites, and the others
| >had been ok until you made changes to them.
|
| The site in question at the time worked fine after he made
| that change. However, the BRD site that he referenced is
| now having that problem on a new page that I uploaded
| today. As a test, I have just created a testpage.htm on
| the Savor the Flavor site, and it is also requiring a
| password.
|
| My host doesn't seem to want to put much time into fixing
| this problem, as he feels it is on my end, and my clients
| want me to make sure their sites run.
|
| Since I don't know enough about it to say 100% that it is
| not something on my end, I feel that I need to be honest
| with my clients and say that it may be on my end, and so
| they won't require the host to fix it. He has stated that
| none of his other FP sites have this problem (I don't know
| how many others he has) and that since the only sites that
| have encountered it are mine, there must be something on
| my end.
|
| I have reviewed FP help, The Microsoft Front Page support
| help, etc., and can't find anything on this issue, which
| leads me to believe it's a host kind of issue.
|
| Can anybody help?
|
| I did receive a response on my last request that one
| person had encountered this issue when the file they were
| trying to access was in a cgi-bin, but I've never
| knowingly uploaded anything to a cgi-bin or a secure
| folder.