Try renaming the normal.dot template to normal.old and then re-start Word
and also check to see if there are any templates located in the Word\Startup
folder. If so, move them to another location.
It is better not to start a new thread. Fortunately, there's not much
newsgroup traffic at the moment so your two posts do appear next to one
another. When there is more traffic and they get separated, they may not
always get "connected" in the eyes of a reader and become sort of
meaningless.
--
Please respond to the Newsgroup for the benefit of others who may be
interested. Questions sent directly to me will only be answered on a paid
consulting basis.
Hope this helps,
Doug Robbins - Word MVP