Update asks to insert Office CD, but user has no CD

H

Hi Ho Silver

The user is trying to update his Office 2000 Professional. The procedure
asks to insert the Office CD, but the user does not have a CD. There is
also a procedure dowloading updates when there is no CD which tells him to
request the "large files". He tried this, but still reaches a point where
that procedure asks for the CD. I am not sure how he got Office installed;
he believes the computer he purchased came with Office 2000 Professional
already installed. He does not remember receiving a CD with the computer
that he bought; a third party provided his computer and set up all the
software. The user is running WindowsXP. His question is: how can he
update his Office 2000 Professional without a CD?
 

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