Update cant find data.msi file on my disk

[Jim]

I have tried without success to update the service pack on my office 2000. I
have tried both by downloading direct without the disk and with the disk too.
When the download ask for my disk I get a window that says the data.msi file
is not on my disk, ad I should insert the disk that has it. Then I tried to
update with the option of not using my disk, the window still comes up asking
for my disk anyway.

Anyone else having this problem?, should i reinstall the office 2000 from
scratch and then try updating again? any help would be appreciated

 

[Susan Ramlet]

Hi, Jim,

Data1.msi exists on a variety of product CDs, so it could be that it wants a
different product. Did you have Works, Project, Publisher or FrontPage
installed? If so, insert the CD for one of those products to see if that's
the data1 that it's looking for.

 

[Jim]

Susan,
Thanks for the fast response. I only have Office 2000 professional installed
on the workstation. What it actually is telling me is to insert the office
2000 SR-1 Professional disk. My disk does not say SR-1 anywhere on it. I
checked out the about file under help in MS Word and it says I have SR-1 Do
I need to get a updated copy from microsoft that has the data.msi file?

 

[Peter Foldes]

Did you try disc 2

 

[Jim]

I have tried everything I can think of. It seems alot of people are having
the same type of problems with the missing data1.msi file. I am at the end of
my rope here. I guess I'll have to drop $35.00 to MS for some answers. I do
not have a different product from MS on my workstation that used the
data1.msi file. When I try to upgrade it is asking for the MS office 2000 pro
SR-1 disk, and I checked the disk. There is a file that is named data1.msi
that is a installer program on the disk but when i try to upgrade it doesn't
recognize it.

 

[Bob Buckland ?:-\)]

Hi Jim,

When it asks for the CD, at the bottom of that dialog
it should tell you which CD and product specifically
it is looking to find. Make sure that the CD you have
is the match for the name on the *bottom* of the dialog.

You can sometimes see this if the MS Installer is damaged
or outdated (you didn't mention the version of Windows you're
using) or if the installation of Office is corrupted.
If you have no other '2000' series products listed
in Add/Remove Programs in the windows control panel
Can you complete a repair/reinstall of Office from there?

MS no longer has Office 2000 series CDs available.

=====
Susan,
Thanks for the fast response. I only have Office 2000 professional installed
on the workstation. What it actually is telling me is to insert the office
2000 SR-1 Professional disk. My disk does not say SR-1 anywhere on it. I
checked out the about file under help in MS Word and it says I have SR-1 Do
I need to get a updated copy from microsoft that has the data.msi file? >>
--
Let us know if this helped you,

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

Office 2003 Editions explained
http://www.microsoft.com/uk/office/editions.mspx

 

[Jim]

I tried the repair function from the add delecte programs and i get the same
message that the data1.msi is not a valid program and to search for it on a
different folder. But it is not in any other folder on the worksatation. I
seached the whole dirive and no luck. When I checked the different MS
programs on the machine here is what it came up with, MS windows journal
viewer, MS VGX , Microsoft.net framework 1.1, MS Data Access components,
office 2000 SR-1 Disk 1, office 2000 SR-1 Disk 2, MS XML Parser & SDK, anyone
that can fix this without me having to update the office 2000 to office 2003
I will send a Red Lobster certificate to you

 

[Susan Ramlet]

Did you look at the bottom of the dialog as Bob suggested? Also, even
though it may ask you for an SR-1 disk, it may be looking for the original
Office CD 1. The installer is kind of stupid; it just reports what it sees
as being installed, and doesn't keep track of the history of what you have
updated on the computer.

So, you don't have Works, FrontPage, Publisher,Visio, or MS Project
installed?

 

[Susan Ramlet]

Another possibility...are you absolutely certain you have the same CDs you
used for installation to begin with?

 

[LarryB]

I am having the same problem. I have reinstalled office from the CD and done
several repairs...to no avail. Running 98SE on a Dell 1ghz. Original
installation done in 2001 when I got the system. Window asks for Microsoft
Word 2000 when it comes up. System search returns no Data1.msi on my system.
It only appears on the Disk 1 for Office.

 

[Susan Ramlet]

Hi, LarryB,

I think it's looking for a Works CD in your situation. If you had Works
installed on your computer, use its CDs; it included Word and had a
data1.msi file.

 

[Nancy R]

I tried the repair function from the add delecte programs and i get the same
message that the data1.msi is not a valid program and to search for it on a
different folder. But it is not in any other folder on the worksatation. I
seached the whole dirive and no luck. When I checked the different MS
programs on the machine here is what it came up with, MS windows journal
viewer, MS VGX , Microsoft.net framework 1.1, MS Data Access components,
office 2000 SR-1 Disk 1, office 2000 SR-1 Disk 2, MS XML Parser & SDK, anyone
that can fix this without me having to update the office 2000 to office 2003
I will send a Red Lobster certificate to you

 

[Jan]

 

[dov]

Hello

I have te same problem, but the files i saw that exist on the CD, still the
system telling me that it is not there..

Thanks dov

 

[Bob Buckland ?:-\)]

Hi Dov,

Data1.msi was a common name on CD#1 of each Office 2000
series product, but the content of the files (which the
installer checks) aren't the same.

When the request for the CD comes up check the 'use feature from'
box in that dialog to see what product CD it specifically is asking
for you to provide.

==========
Hello

I have te same problem, but the files i saw that exist on the CD, still the
system telling me that it is not there..

Thanks dov>>
--
Let us know if this helped you,

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

For Everyday MS Office tips to "use right away" -
http://microsoft.com/events/series/administrativetipsandtricks.mspx

 

[Doug]

Jim's question came from March of 2005. I ran accross it today - February
2006. I too was having bogus "data1.msi" problems in updating my Office 2000
Premium. My FIX was - and it involves the resgistry so be careful - the
registry is confused because additional Office features were installed from
someone else's Office 2000 disc. So 2 entries (actually 2 for each of the 2
Office 2000 disks) exist in
HKEY_Current_Users\Software\Microsoft\Installer\Products. One was for my
personal Office 2000 Premium and the second was from an IT guy who updated an
Excel function with an Office 2000 Professional disk. I removed (right click
then delete) the erroneous Office 2000 Professional registries - one for disc
1 and one for disc 2 - and BINGO, my installer is no longer confused and I
successfully loaded the Office Updates from the MS site without uninstalling
and re-installing Office 2000 Premiu.

Some variation of this procedure will likely work to solve your "data1.msi"
problems.