Update difficulties forOffice Professional 2003 SP1

[Tom]

0A4I have two machines both with install problems. i read that the Ohotfix log file might give a clue to why i cna not get an install to work. What do i look for or who cna I send it to to interpret. Also ona laptop i have the SKU0A4.CAB issue. I downloaded the Listool.exe file to a temp directory and tried to open it and it wgave me an error message. Should it be inanother Location?

Also this is a bit ridiculous after the hoopla of such a great update to have all of these issues. Enough said just help please. Thanks

 

[Sloan Crayton [MS]]

Tom, the SKU0A4.CAB file is on the FrontPage 2003 CD. Have you tried
inserting that CD when prompted?

Sloan Crayton
Microsoft

 

[Tom]

Sloan, one problem I do not have Frontpage. I may have an old trial version --would that work?

 

[Sloan Crayton [MS]]

Look in Windows Add/Remove Programs. It's possible that you have an unused
and unnecessary Office 2003 product installed (such as a trial product as
you mention). If so, uninstalling the unnecessary product should solve your
problem. I'm seeing this quite a bit with folks who have recently purchased
a new computer.

Sloan Crayton
Microsoft