Update Error

[JamesJ]

Vista Basic 32bit sp2
I've been trouble shooting this in micrsoft.public windowsupdate.
Although he problem isn't resolved one person suggested that this is
cause by either a malware infection or a corrupted OS and suggested
I format my HD an reinstall vista. Burt before I take this drastic measure
I figured I'd ask here since it involves an Office product.

When I check for updates with Office Access by clicking the 'Check for Updates
it doesn't send me to the office web site and it doesn't trigger Windows Update.
It suggests I install Microsoft Update. At least that's the impression I get.
I get the following error number:
Error number: 0x80070002
I am told:
"The website has encountered a problem and cannot display the page you are
trying to view. The options provided below might help you solve the "
When I run Windows Update I see:

You receive updates for: For Windows and other products from Microsoft Update
Does that mean that Microsoft Update is installed?
How do I know if Office Access 2007 is up-to-date?

Thanks,
James

 

[Peter Foldes]

Error message when you use the Windows Update Web site or Microsoft Update
Web site to install updates: "0x80070002":
http://support.microsoft.com/kb/956698


--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Vista Basic 32bit sp2
I've been trouble shooting this in micrsoft.public windowsupdate.
Although he problem isn't resolved one person suggested that this is
cause by either a malware infection or a corrupted OS and suggested
I format my HD an reinstall vista. Burt before I take this drastic measure
I figured I'd ask here since it involves an Office product.

When I check for updates with Office Access by clicking the 'Check for Updates
it doesn't send me to the office web site and it doesn't trigger Windows Update.
It suggests I install Microsoft Update. At least that's the impression I get.
I get the following error number:
Error number: 0x80070002
I am told:
"The website has encountered a problem and cannot display the page you are
trying to view. The options provided below might help you solve the "
When I run Windows Update I see:

You receive updates for: For Windows and other products from Microsoft Update
Does that mean that Microsoft Update is installed?
How do I know if Office Access 2007 is up-to-date?

Thanks,
James

 

[JamesJ]

renaming that folder didn't work.
I'll probably just use Windows Update which gets updates for Windows and other products from Microsoft Update

Unless you can think of something else.

James

Error message when you use the Windows Update Web site or Microsoft Update
Web site to install updates: "0x80070002":
http://support.microsoft.com/kb/956698


--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Vista Basic 32bit sp2
I've been trouble shooting this in micrsoft.public windowsupdate.
Although he problem isn't resolved one person suggested that this is
cause by either a malware infection or a corrupted OS and suggested
I format my HD an reinstall vista. Burt before I take this drastic measure
I figured I'd ask here since it involves an Office product.

When I check for updates with Office Access by clicking the 'Check for Updates
it doesn't send me to the office web site and it doesn't trigger Windows Update.
It suggests I install Microsoft Update. At least that's the impression I get.
I get the following error number:
Error number: 0x80070002
I am told:
"The website has encountered a problem and cannot display the page you are
trying to view. The options provided below might help you solve the "
When I run Windows Update I see:

You receive updates for: For Windows and other products from Microsoft Update
Does that mean that Microsoft Update is installed?
How do I know if Office Access 2007 is up-to-date?

Thanks,
James