Update failed, now can't use Excel.

D

DK

I've had all kinds of crashes with Office XP over the past year. I can't find my CD (I have move since orginally install). So, I find a place where I can download an "admin" version of update - says the CD isn't needed. I download and start update. Sure enough it DOES ask for the CD. I don't have it, so the install was cancelled. NOW, I can not use EXCEL. When I try to open Excel it starts the installer program and asks for the CD. Wish I would have known that I was STILL going to need the CD BEFORE I started the process. Now what? I need Excel RIGHT NOW. Thank you very much Microsoft. Is there anyway to "un-do" the update?
 
D

DL

A software cd is an integral part of the installation, there are many
reasons for requiring the cd be available after an installation. MS is not
responsible for many of these.
Yr crashes over past year are a sign of a fundamental underlying problem,
unlikely to be cured by an update
If retail cd contact ms for replacement media, if OEM contact supplier.

DK said:
I've had all kinds of crashes with Office XP over the past year. I can't
find my CD (I have move since orginally install). So, I find a place where
I can download an "admin" version of update - says the CD isn't needed. I
download and start update. Sure enough it DOES ask for the CD. I don't
have it, so the install was cancelled. NOW, I can not use EXCEL. When I
try to open Excel it starts the installer program and asks for the CD. Wish
I would have known that I was STILL going to need the CD BEFORE I started
the process. Now what? I need Excel RIGHT NOW. Thank you very much
Microsoft. Is there anyway to "un-do" the update?
 

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