Update failure for Office 2000 SR 1a

A

ARich

When I try to update Office 2000, it get's an error that
simply says to contact Microsoft Tech support. It also
points to a .text file. Here's what's in the txt file.
What should I do?

Starting execution.
Command line: /c /L2
Opening the patch source file,
C:\WINDOWS\TEMP\IXP001.TMP\source.ini.
Searching installed products.
Detected the following products for patching:
{00000409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
Microsoft Office 2000 Professional (9.0.2720),
{00010409-78E1-11D2-B60F-006097C998E7}
Product is patchable.
{00020409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00030409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00100409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00110409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00120409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00130409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00160409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00170409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00180409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00040409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00140409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{004A0409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00150409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{3C5E0FF2-BE09-11D1-998E-00A0C90A43B3}
Product is not installed.
The following patches are applicable:
Office 2000 SR-1 Core Update, {0DC0F122-1B1C-11D4-
AED6-00C04F022C53}
Location:
http://download.microsoft.com/download/office2000prem/Updat
e/3821h/WIN98/EN-US/data1.msp
The version of IE installed on the computer is
6.0.2800.1106
IE has already been updated to the level of Office 2000 SR-
1 or above
Beginning download of
http://download.microsoft.com/download/office2000prem/Updat
e/3821h/WIN98/EN-US/data1.msp.
Finished downloading
http://download.microsoft.com/download/office2000prem/Updat
e/3821h/WIN98/EN-US/data1.msp.
Error: The file, c:\windows\TEMP\sr1patch\{0DC0F122-1B1C-
11D4-AED6-00C04F022C53}, has an invalid size.
Error: The Office 2000 SR-1 Core Update patch is missing
or invalid.
Microsoft Office 2000 SR-1 setup ended prematurely because
of an error.
 
S

Susan Ramlet

Hi, ARich,

Are you using the Office Update site or are you downloading the patch
manually?
 
R

Rich

I'm using the Office Update site. Should I try a manual
download? If so, where's it located? Thanks for your
help!
 

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