Update for Outlook 2003 Junk Email Filter (KB936030)

[HOWARD GILMER]

I KEEP GETTING MESSAGE IT DOESNT INSTALL AND DID ALL INSTRUCTIONS AS IT SHOWS
IN OFFICE OUTLOOK UPDATE AND SHUT DOWN ALL RUNNING PROGRAMS IM PUZZLED PLEASE
HELP

 

[Peter Foldes]

Howard

Posting in caps means you are shouting. Please close the Caps when posting.

Now to your issue. Have you used any registry cleaning tools lately ? Fix depends on your answer.

 

[HOWARD GILMER]

Peter I dont have any registry cleaning programs so I havent done that

 

[Peter Foldes]

Howard..


Then try the following


1st Rename Office subkeys


Note: Removing the following registry keys may reset customized user
settings for your Microsoft Office programs.


1. Close all the applications.
2. Click on Start->Run, type in REGEDIT and click on OK.
3. Locate and select the following registry subkeys:


HKEY_CURRENT_USER\Software\Microsoft\Office\11.0
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\11.0


4. Right click on 11.0 and rename them to Old11.
5. Close the Registry Editor.


2nd. Detect and Repair Office 2003


1. On the Windows taskbar, click Start, point to and click Control Panel.
2. Double-click Add/Remove Programs.
3. Click Change/Remove Programs on the left pane.
4. Highlight Microsoft Office Professional Edition 2003 on the right pane
and click Change.
5. Insert the correct version of CD when it requires.
6. Select "Reinstall and Repair" and click Next.
7. Select "Detect and Repair errors in my Office installation".
8. Click Install and wait the process to end.


3rd. Install the Updates


--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Peter I dont have any registry cleaning programs so I havent done that

 

[Bruce Mortz]

Peter,

I get the same message but have used a registry cleaner. Any suggestions?

Cheers
Bruce