Update for Outlook 2003

W

wabeard

An Update for Microsoft Office Outlook 2003 keeps failing. The Updates for
Office 2003 work and for Windows XP work. I have tried to reinstall Office,
but the OS will not let me (I don't know why). I've cleaned out the Temp
files, but that did not help. I suspect that the Registry doesnot know where
the source files are for Outlook 2003, because I had that problem with
installing the Office updates. However, I do not know where in the Registry
to tell the computer the location of the Outlook 2003 source files.

Thanks for the help,
William
 
P

Peter Foldes

Try this


1st Rename Office subkeys


Note: Removing the following registry keys may reset customized user
settings for your Microsoft Office programs.


1. Close all the applications.
2. Click on Start->Run, type in REGEDIT and click on OK.
3. Locate and select the following registry subkeys:


HKEY_CURRENT_USER\Software\Microsoft\Office\11.0
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\11.0


4. Right click on 11.0 and rename them to Old11.
5. Close the Registry Editor.


2nd. Detect and Repair Office 2003


1. On the Windows taskbar, click Start, point to and click Control Panel.
2. Double-click Add/Remove Programs.
3. Click Change/Remove Programs on the left pane.
4. Highlight Microsoft Office Professional Edition 2003 on the right pane
and click Change.
5. Insert the correct version of CD when it requires.
6. Select "Reinstall and Repair" and click Next.
7. Select "Detect and Repair errors in my Office installation".
8. Click Install and wait the process to end.


3rd. Install the Updates
 
W

wabeard

Well Peter, it worked. Thanks...
It's overkill but, since Microsoft wouldn't provide me with a better fix, it
will have to do. Note: you have to have your KEY handy for after you repair
your installed copy of Office you will need to reenter the KEY.
 
P

Peter Foldes

Glad it worked for you. Yes you do need to input your key again in some cases. Some you do not. Go figure
 

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