Update Installation Unsuccessful

J

Joel Levine

Windows XP/Office 2002: For some reason, the office
updates won't install. I go to site, search for updates,
d/l them and when they try to install I get
message "installation unsuccessful." I've reviewed the
trouble shooting issues and it's none of these. I've
recently reinstalled some defective memory and everything
else works perfectly (even XP updates). At one point
after d/l ing the 2 updates I need I was asked (for the
first time in many updates) where the installation files
were--I directed browse to where the cd files are
installed on my computer and from where I installed
Office 2002 as I did with the very first update. The
installation continued then reported uncsuccessful. 5
subsequent attempts have same result. Help. Thanks, Joel
 

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