On the WU Website, select your history of updates - now click on failed update
(red mark) and see if there is an error code.
If there is an error code, write it down and post to the Windows Update
Newsgroup - link below, or in the alternative, do a search for the error code.
You can also post your log windows update log on the WU Newsgroup.
Windows Update newsgroup:
(Web)
http://www.microsoft.com/windowsxp/...=microsoft.public.windowsupdate&lang=en&cr=US
Information:-
You Cannot Install Some Updates or Programs
http://support.microsoft.com/kb/822798
You cannot install an Office 2003 service pack
http://support.microsoft.com/?id=884298
How to troubleshoot failures updating your Office installation from the Office
Update Web site
http://support.microsoft.com/kb/304498
How to troubleshoot Windows Update, Microsoft Update, and Windows Server Update
Services installation issues
http://support.microsoft.com/default.aspx?scid=kb;en-us;906602
--
===========================
TaurArian [MS-MVP] 2005-2006
===========================
http://www.dts-l.org/goodpost.htm
"Need more help?
http://support.microsoft.com/?scid=ph;en-us;6527
| TAURIAN:
|
| SOMEBODY HELP (or SHOOT) ME!
| * Everytime I try to update/install the WINDOWS downloads they FAIL...then I
| get an error msg. "Please try again later". OK, so I try again about 6 hrs.
| later...it FAILS again. Obviously, I've disabled my Virus software for 20
| min. while this process is going on and it STILL FAILS!
|
| * I've tried to download Windows Media Player 10 and it tells me it can't
| verify MicroSoft's Digital Signature or "Signature cannot be identified" so
| the download is rejected. I got this DIRECT from the MS website and it still
| fails!
|
| I have 19 Updates that have ALL FAILED because of something and I'd like to
| FIX this problem. Does anyone have a direct email address where I can email
| the report log of my updates that failed?
|
| My Office 2003 (SP2) won't update either. What/Where is the problem and HOW
| can I fix this?
|
| I look forward hearing from you soon!
| Bill H.
|
| "TaurArian [MS-MVP]" wrote:
|
| > Perhaps try the WSUS Newsgroup
| >
http://www.microsoft.com/technet/community/newsgroups/topics/sus.mspx
| > and/or
| >
http://www.microsoft.com/technet/co...crosoft.public.windows.server.update_services
| >
| > Also
| >
http://www.wsuswiki.com/OfficeAIPs
| > Office Updates and WSUS support
| > --
| >
| > ===========================
| > TaurArian [MS-MVP] 2005-2006
| > ===========================
| >
http://www.dts-l.org/goodpost.htm
| > "Need more help?
http://support.microsoft.com/?scid=ph;en-us;6527
| >
| >
| > | > >I know this subject is a few months old but I'm running into the same issue
| > > and I have a slightly different situation. I installed Office 2003 from a
| > > software distribution point thru a Group Policy. Then I put an image of
that
| > > computer on a lot of other computers. (ran sysprep, etc.) I have WSUS
| > > installed and it's been doing updates just fine for a while, EXCEPT with
| > > Office 2003 SP2.
| > >
| > > I looked in the WindowsUpdates.log file and it was showing the error
that's
| > > been talked about in the article
(
http://support.microsoft.com/?id=903772).
| > > I replaced the OSE.exe file just like the article said on about 6
computers.
| > > I'll have to wait and see when the computer checks in again with the SUS
| > > server if it re-tries the update again and if it is successful.
| > >
| > > On other computers, I've logged in and the update is sitting there waiting
| > > to be installed (yellow shield). I tried to manually install it and it
went
| > > through just fine.
| > >
| > > I agree though, there's gotta be a better way of handling this, it defeats
| > > the purpose of having WSUS do the updates for office.
| > >
| > > "sky" wrote:
| > >
| > >> I am having the same problem, the updates are failing to install, how can
| > >> this be fix?
| > >>
| > >> "rbc" wrote:
| > >>
| > >> > The following updates fail to install. I have included the error
messages.
| > >> > Error Code: 0x80070643 [Update for Office 2003 (KB907417)]
| > >> > &
| > >> > Error Code: 0x80070643 [Update for Outlook 2003 Junk Email Filter
| > >> > (KB907492)]
| > >> >
| > >> > Can anyone assist with a solution? I run PConPoint & this may have
deleted
| > >> > something from my registry (?).
| > >> > I have tried a number of proposed solutions posted but none will work.
| > >> > --
| > >> > Regards
| > >> > rbc
| >
| >
| >
