Update Problem with Office 2000

[Franz Harant]

My Outlook 2000 crashes each time I try to find a contact
via the "Find a contact" field. After I sent the error
report, I get the advise to go to Microsoft update page as
there is an update which solves the problem. When I start
the update checking tool it stops when accessing my floppy
drive and finds no update. This happens with each office
application I have. Result: I am unable to fix the
problem. The update does also not work when I download an
update and ends with the message "unable to install" after
it tries to access the floppy.
Hope you can help here

regards
Franz