J
JoF
Hello,
We have encountered the below scenario and we would like to seek some help
if this is a project server bug or something:
--------------------------------------------------------------------------------
We are currently using Project Server 2007 and Outlook 2007 Add in for
workstations.
1. We normally update tasks daily and save them, bulk update PWA Server
using the "Update Project Web Access" button.
2. An error was received upon doing no.1. and NO Updates was sent to PWA
Server:
"Please reload the Project Add-In for Outlook by clicking Options on Tools
menu. From the Other tab, click Advanced option and then COM Add-Ins. On
the COM Add-in dialog, ensure that Microsoft Project 2007 Add-In for Outlook
is checked, and then click ok. If this does not resolve the issue, you may
need to repair or reinstall the add-in via Add or Remove Programs from the
Control Panel."
3. Close/Open OUtlook, check the add in again from Trust Center just to find
out that the OUtlook Add-In is not disabled. We tried uninstalling and
reinstalling but the problem still persists. This is also true even if we
delete and reload all tasks and repeat item no.1.
--------------------------------------------------------------------------------------
Our Temporary Solution: (a) We then tried to delete and reload the task, all
changes made on the deleted task were gone (i.e. changes made on actual
billable work). We found out that the entry we made on the actual billable
work was loaded by Outlook as PLANNED WORK. Since we need to submit our
timesheets, (b) we decided to enter the actual billable work hours (c) save
the task locally (d) uncheck submit to manager (e) and Click "Save to project
web access button".
This solution was able to upload all changes to our Project Server though we
have to do this per task. We do this solution everytime we encounter the
above scenario on users.
My question are:
1. Will the change of planned work hours affect the values set by Project
manager's on the PWA Server?
2. Is this a bug or can we do something to finally resolve this?
3. Since we can only check if the hours already reflected on the PWA Server
by directly going to PWA site, I hope that there's a way for the add-in to
inform the users if the changes were successfully loaded to the PWA site.
Any ideas or comment will be highly appreciated.!
JoF
We have encountered the below scenario and we would like to seek some help
if this is a project server bug or something:
--------------------------------------------------------------------------------
We are currently using Project Server 2007 and Outlook 2007 Add in for
workstations.
1. We normally update tasks daily and save them, bulk update PWA Server
using the "Update Project Web Access" button.
2. An error was received upon doing no.1. and NO Updates was sent to PWA
Server:
"Please reload the Project Add-In for Outlook by clicking Options on Tools
menu. From the Other tab, click Advanced option and then COM Add-Ins. On
the COM Add-in dialog, ensure that Microsoft Project 2007 Add-In for Outlook
is checked, and then click ok. If this does not resolve the issue, you may
need to repair or reinstall the add-in via Add or Remove Programs from the
Control Panel."
3. Close/Open OUtlook, check the add in again from Trust Center just to find
out that the OUtlook Add-In is not disabled. We tried uninstalling and
reinstalling but the problem still persists. This is also true even if we
delete and reload all tasks and repeat item no.1.
--------------------------------------------------------------------------------------
Our Temporary Solution: (a) We then tried to delete and reload the task, all
changes made on the deleted task were gone (i.e. changes made on actual
billable work). We found out that the entry we made on the actual billable
work was loaded by Outlook as PLANNED WORK. Since we need to submit our
timesheets, (b) we decided to enter the actual billable work hours (c) save
the task locally (d) uncheck submit to manager (e) and Click "Save to project
web access button".
This solution was able to upload all changes to our Project Server though we
have to do this per task. We do this solution everytime we encounter the
above scenario on users.
My question are:
1. Will the change of planned work hours affect the values set by Project
manager's on the PWA Server?
2. Is this a bug or can we do something to finally resolve this?
3. Since we can only check if the hours already reflected on the PWA Server
by directly going to PWA site, I hope that there's a way for the add-in to
inform the users if the changes were successfully loaded to the PWA site.
Any ideas or comment will be highly appreciated.!
JoF