Update scan hangs at 40%

[RP]

Dear Friends,

I have Office XP installed. Recently I am having problems when I run Office
update. The scanning hangs at 40% and noting happens then after. The error
is mentined below:

Line: 353
Char: 4
Error: Object Expected
Code: 0
URL: http://office.microsoft.com/officeupdate/mainCatalog.aspx?CTT=98

I have Win XP OS installed. I am having similar problem with Windows Update.
In that, the update page doesn't open at all.


Please help.

Thanks,

Roshan

 

[Sloan Crayton [MS]]

Try the workarounds in the KB article at
http://support.microsoft.com/default.aspx?scid=kb;en-us;304498.

Sloan Crayton
Microsoft

 

[RP]

I tried every thing mentioned on the page suggested but still no
improvement. Is there any thing else you can suggest.

Thanks,

 

[Sloan Crayton [MS]]

You'll need to use the Windows Installer Cleanup Utility to remove the
Installer registry information for your Office installation. Then install
Office again. That should fix it.

Sloan Crayton
Microsoft