Update site wrong?

[JClark]

Hello Group:
I hate to add to the many posts regarding problems with updating MS
Office, but I'd really appreciate some advice on this issue.
I have MS Office 2003 Small Business Edition. This was purchased OEM
when I put together a computer. I made some changes in the hardware,
but boot drive is the same as when I installed the program.
I went to the website to update and after running their analysis, the
site recommended updates to Word, Excel, Outlook, and PPT. Each had a
check mark in its own box. I attempted to download and install, and
everything seemed to go fine. They did not ask me for the CD. But I
got an "installation unsuccessful" message. I tried a few more times,
then went through that laborious search of the registry in the
uninstall folder, found my GUID, then went back to the key in
SourceEngine\Downloads. I modified the key accordingly, but it still
would not work.
Then I realized that the downloads they advised me to get were all "0"
size. So I am mystified that MS would tell me I needed updates, go
through the motions of download and install for a 0kb file, and then
lead me on a wild goose chase to try to correct the problem.
Any thoughts?
How can I be sure I don't have any needed updates?

Many thanks.

Jack

 

[JClark]

Hello Group:
I hate to add to the many posts regarding problems with updating MS
Office, but I'd really appreciate some advice on this issue.
I have MS Office 2003 Small Business Edition. This was purchased OEM
when I put together a computer. I made some changes in the hardware,
but boot drive is the same as when I installed the program.
I went to the website to update and after running their analysis, the
site recommended updates to Word, Excel, Outlook, and PPT. Each had a
check mark in its own box. I attempted to download and install, and
everything seemed to go fine. They did not ask me for the CD. But I
got an "installation unsuccessful" message. I tried a few more times,
then went through that laborious search of the registry in the
uninstall folder, found my GUID, then went back to the key in
SourceEngine\Downloads. I modified the key accordingly, but it still
would not work.
Then I realized that the downloads they advised me to get were all "0"
size. So I am mystified that MS would tell me I needed updates, go
through the motions of download and install for a 0kb file, and then
lead me on a wild goose chase to try to correct the problem.
Any thoughts?
How can I be sure I don't have any needed updates?

Many thanks.

Jack

I'll post a reply to my own request. Thanks to Ben's advice earlier in
this group
Message-ID: <#[email protected]>
I was able to download the necessary files for my Office Products. I
still have no idea why the usual automatic update did not work. But
problem solved. Thank you Ben
Jack