updated folder shoertcu inf

G

Garry Kennedy

Hi
I had an email application on my PC (wondows 2000) called Incredimail. When
i decided not to keep it and revert to outlook 2003, i get the following
messages;

When i open outlook:

"an error occurred in the folder shortcuts file (.fav) Outlook will recreate
the default folder shortcuts"

When i click OK - i get:

"Outlook could not save the updated folder shortcut information. Check to
make sure there is sufficient disk space and that the file C:\documents and
settings\Local Settings\Application Data..." is not marked read-only. (I
assume that points to 'outlook.pst' and it is not marked read only) Another
attempt to save will be made after the next change or when you exit.

Then when i exit outlook:

"Outlook could not save the updated folder shortcut information. Check to
make sure there is sufficient disk space and that the file C:\documents and
settings\Local Settings\Application Data..." is not marked read-only. All
changes made during this session will be lost"

Can anyone help ?

Many thanks

Garry Kennedy
 
R

Roady [MVP]

Is there a pst-file?
How big is it?
Have you checked it for errors already with scanpst.exe?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data
 
G

Garry Kennedy

There is a pst file - it is 60,204,032Kb and i have not checked it .... will
look for scanpst.exe on my computer and run it ?

Thanks - Garry


Roady said:
Is there a pst-file?
How big is it?
Have you checked it for errors already with scanpst.exe?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Garry Kennedy said:
Hi
I had an email application on my PC (wondows 2000) called Incredimail.
When
i decided not to keep it and revert to outlook 2003, i get the following
messages;

When i open outlook:

"an error occurred in the folder shortcuts file (.fav) Outlook will
recreate
the default folder shortcuts"

When i click OK - i get:

"Outlook could not save the updated folder shortcut information. Check to
make sure there is sufficient disk space and that the file C:\documents
and
settings\Local Settings\Application Data..." is not marked read-only. (I
assume that points to 'outlook.pst' and it is not marked read only)
Another
attempt to save will be made after the next change or when you exit.

Then when i exit outlook:

"Outlook could not save the updated folder shortcut information. Check to
make sure there is sufficient disk space and that the file C:\documents
and
settings\Local Settings\Application Data..." is not marked read-only. All
changes made during this session will be lost"

Can anyone help ?

Many thanks

Garry Kennedy
 
G

Garry Kennedy

there does not appear to be a 'scanpst.exe' on my pc



Roady said:
Is there a pst-file?
How big is it?
Have you checked it for errors already with scanpst.exe?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Garry Kennedy said:
Hi
I had an email application on my PC (wondows 2000) called Incredimail.
When
i decided not to keep it and revert to outlook 2003, i get the following
messages;

When i open outlook:

"an error occurred in the folder shortcuts file (.fav) Outlook will
recreate
the default folder shortcuts"

When i click OK - i get:

"Outlook could not save the updated folder shortcut information. Check to
make sure there is sufficient disk space and that the file C:\documents
and
settings\Local Settings\Application Data..." is not marked read-only. (I
assume that points to 'outlook.pst' and it is not marked read only)
Another
attempt to save will be made after the next change or when you exit.

Then when i exit outlook:

"Outlook could not save the updated folder shortcut information. Check to
make sure there is sufficient disk space and that the file C:\documents
and
settings\Local Settings\Application Data..." is not marked read-only. All
changes made during this session will be lost"

Can anyone help ?

Many thanks

Garry Kennedy
 
G

Garry Kennedy

Found scanpst.exe - ran it - no errors .... file is 60,204,032 Kb .....



Roady said:
Is there a pst-file?
How big is it?
Have you checked it for errors already with scanpst.exe?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Garry Kennedy said:
Hi
I had an email application on my PC (wondows 2000) called Incredimail.
When
i decided not to keep it and revert to outlook 2003, i get the following
messages;

When i open outlook:

"an error occurred in the folder shortcuts file (.fav) Outlook will
recreate
the default folder shortcuts"

When i click OK - i get:

"Outlook could not save the updated folder shortcut information. Check to
make sure there is sufficient disk space and that the file C:\documents
and
settings\Local Settings\Application Data..." is not marked read-only. (I
assume that points to 'outlook.pst' and it is not marked read only)
Another
attempt to save will be made after the next change or when you exit.

Then when i exit outlook:

"Outlook could not save the updated folder shortcut information. Check to
make sure there is sufficient disk space and that the file C:\documents
and
settings\Local Settings\Application Data..." is not marked read-only. All
changes made during this session will be lost"

Can anyone help ?

Many thanks

Garry Kennedy
 
R

Roady [MVP]

Sounds like something has changed between the last time you used Outlook
till you removed Incredimail.

You might want to start off with a clean mail profile;
http://www.howto-outlook.com/faq/newprofile.htm

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Garry Kennedy said:
Found scanpst.exe - ran it - no errors .... file is 60,204,032 Kb .....



in
message news:[email protected]...
Is there a pst-file?
How big is it?
Have you checked it for errors already with scanpst.exe?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Garry Kennedy said:
Hi
I had an email application on my PC (wondows 2000) called Incredimail.
When
i decided not to keep it and revert to outlook 2003, i get the
following
messages;

When i open outlook:

"an error occurred in the folder shortcuts file (.fav) Outlook will
recreate
the default folder shortcuts"

When i click OK - i get:

"Outlook could not save the updated folder shortcut information. Check to
make sure there is sufficient disk space and that the file C:\documents
and
settings\Local Settings\Application Data..." is not marked read-only. (I
assume that points to 'outlook.pst' and it is not marked read only)
Another
attempt to save will be made after the next change or when you exit.

Then when i exit outlook:

"Outlook could not save the updated folder shortcut information. Check to
make sure there is sufficient disk space and that the file C:\documents
and
settings\Local Settings\Application Data..." is not marked read-only. All
changes made during this session will be lost"

Can anyone help ?

Many thanks

Garry Kennedy
 

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