Updated to OS 10.4.11, restarted and computer lostEntourageContacts, and defaulted to starrt screen

R

Rafael Montserrat

OS 10.4.10
Ibook G4
1.5 GB Ram
Entourage 11.3.2

Hi
OS 10.4.10
Ibook G4
1.5 GB Ram
Entourage 11.3.2

Hi, again,

I had this subject up before. I was directed to OS Group. Doesn't seem to
be here now. You guys told me to go to Apple OS Disc. Group. I got some OS
help. I've gotten most of my stuff back. Too complicated to explain how.
But here's my Entourage question.

All these are under my "Folders On My Computer".

[Main Identity Backed Up 10-24-07.rge]
[Main Identity Backed Up 10-24-07.rge.1]
[Main Identity Backed Up 10-25-07.rge]
[Main Identity Backed Up 10-25-07.rge.1]
[Main Identity Backed Up 10-25-07.rge.

In my Window>Mail I've got what's just called 'Mail' and a 'Mail 2', which
I think is right.

I've gotten all my saved mail and contacts back. I think Linda Ross tried
to tell me something about the Main Identity thing.

What should I do about all these Main Identities?

Thanks, Rafael
 
D

Diane Ross

Entourage 11.3.2

See you still haven't been able to upgrade Entourage to 11.3.6.
Hi, again,

I had this subject up before. I was directed to OS Group. Doesn't seem to
be here now. You guys told me to go to Apple OS Disc. Group. I got some OS
help. I've gotten most of my stuff back. Too complicated to explain how.
But here's my Entourage question.

All these are under my "Folders On My Computer".

[Main Identity Backed Up 10-24-07.rge]
[Main Identity Backed Up 10-24-07.rge.1]
[Main Identity Backed Up 10-25-07.rge]
[Main Identity Backed Up 10-25-07.rge.1]
[Main Identity Backed Up 10-25-07.rge.

When you import a .rge file, they are listed under "Folders on My Computer".
Toggle the triangle and you'll find the mail you imported. Drag those
folders to the location you want. Either as a folder or subfolder of
"Folders on My Computer".

In your Documents folder --> Microsoft User Data folder you'll find in your
Office 2004 Identity folder your Identities. It appears you have multiple
Identities that you exported data from then imported into Entourage.

FYI....When you rebuild your database Entourage renames your Identity as
Main Identity backed up with date. These databases should be deleted AFTER
you are satisfied that your rebuild was successful.
In my Window>Mail I've got what's just called 'Mail' and a 'Mail 2', which
I think is right.

Mail indicates you are in mail view and not calendar view. You can close the
Mail 2 window....it's just a duplicate.
 

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