Updated to TR2 . . . now unable to open Office documents

[gaelwolf]

I updated to TR2 today, and am now completely unable to open Office dfocuments.

For instance, when I open MS Word, I get the following errors when the
application is opening the normal template:

Word cannot open this template
...\A20MSW11.DOT

When I click on OK to get past that one, the next error message that comes
up says:

Word cannot open this template
...|Blogger.dot

The normal template then loads, but without the settings that were present
in the Word 2007 beta 2 release.

When I try to open a file, wheter it was created with Word 2007 beta 2 or an
earlier version, I get the following message:

The file (filemname) is not available.

It doesn't matter how I navigate to the file, TR2 returns the same message.

The files are there, and I can open them from other locations on the network
with the beta 2 install, or with earlier versions if the file was created in
the earlier format.

I'm stumped. Anybody got any ideas as to why this would happen, and has
anybody seen this before?

 

[garfield-n-odie [MVP]]

If you're using Symantec/Norton AntiVirus, try disabling the
Office Plugin that comes with it. See
http://support.microsoft.com/?kbid=329820 "How to use Office
programs with the Norton AntiVirus Office plug-in" for more
information.

 

[gaelwolf]

Thank you very much . . . it's working now.

I'm becoming more grumpy with Symantec as we move through the migration
process to Vista and Office 2007 . . . they are not playing well with the new
products, and completely uninstalling them is a test of patience that the
bliblical Job would be able to appreciate.