updates could not be installed - office 2007

P

patti

i have just done a complete factory restore to my laptop.
got all my winxp updates fine.
my office 2007 updates will not install. i used ms auto update. clicked
little yellow shield , install, get message that some updates could not be
installed. then a list of all the failed updates. there are 15 updates
refusing to go.

thanks for any help.
 
T

TaurArian

Method 1 is usually sufficient -

Updates are not installed successfully from Windows Update, from Microsoft
Update, or by using Automatic Updates after you perform a new Windows XP
installation or you repair a Windows XP installation
http://support.microsoft.com/kb/943144

--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
 
P

patti

Thank you for the info. I will be bookmarking that page.
I ended up uninstalling and reinstalling office. Updates went through.
 

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