Updates failing to install

[Down Under]

Hello, since mid Feb 07, I seem to have had 7 updates continually fail on my
machine. The updates for;
Outlook 2003
PPoint 2003
Office 2003
Excel 2003
Security Update for 2003 (KB929057)
Security Update for Office 2003 (KB929064)
I think I'm running the Student and Teacher Edition of 2003, could this be
the reason the updates are failing? If not, is there a possible cause? Not
sure if anyone can shed some light, if so it would be most appreciated.
Kind Regards
C.

 

[Peter Foldes]

Copied from my previous post to another poster (OP)


See if this helps:

http://support.microsoft.com/default.aspx?scid=kb;en-us;304498

If not then try this below


1st Rename Office subkeys


Note: Removing the following registry keys may reset customized user
settings for your Microsoft Office programs.


1. Close all the applications.
2. Click on Start->Run, type in REGEDIT and click on OK.
3. Locate and select the following registry subkeys:


HKEY_CURRENT_USER\Software\Microsoft\Office\11.0
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\11.0


4. Right click on 11.0 and rename them to Old11.
5. Close the Registry Editor.


2nd. Detect and Repair Office 2003


1. On the Windows taskbar, click Start, point to and click Control Panel.
2. Double-click Add/Remove Programs.
3. Click Change/Remove Programs on the left pane.
4. Highlight Microsoft Office Professional Edition 2003 on the right pane
and click Change.
5. Insert the correct version of CD when it requires.
6. Select "Reinstall and Repair" and click Next.
7. Select "Detect and Repair errors in my Office installation".
8. Click Install and wait the process to end.


3rd. Install the Updates