Updates for Office 2003...no install disks and error pop ups...

C

Chas F

I inherited a desktop PC with Office 2003..the licenses seem to be fine as
far as I can tell. I do not have the original install disks. When the
updates try to launch, I get various error pop ups and none of the updates
install. Here is what the pop up says:

*****************
Microsoft Professional Edition 2003
The feature you are trying to use is on a Network Resourse that is
inavailable.

Click OK to try again or enter an alternative path to a folder containg the
install package "Pro11.msi" in the box below.
*
******************

Am I out of luck without the install disks in hand?...CF
 
C

Chas F

Home office running XP Home edition...CF

JoAnn Paules said:
Is this a computer at work or a home system?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"


Chas F said:
I inherited a desktop PC with Office 2003..the licenses seem to be fine as
far as I can tell. I do not have the original install disks. When the
updates try to launch, I get various error pop ups and none of the updates
install. Here is what the pop up says:

*****************
Microsoft Professional Edition 2003
The feature you are trying to use is on a Network Resourse that is
inavailable.

Click OK to try again or enter an alternative path to a folder containg
the
install package "Pro11.msi" in the box below.
*
******************

Am I out of luck without the install disks in hand?...CF
 
J

JoAnn Paules

When you inherited that system, you should have either inherited Office
*with* the CDs if it was an OEM copy or if Office was part of the bargain or
if not part of the bargain, Office should have been uninstalled.

Download and run Belarc Advisor to find the product key. If it contains OEM,
you're out of luck without the disks.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"


Chas F said:
Home office running XP Home edition...CF

JoAnn Paules said:
Is this a computer at work or a home system?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"


Chas F said:
I inherited a desktop PC with Office 2003..the licenses seem to be fine
as
far as I can tell. I do not have the original install disks. When the
updates try to launch, I get various error pop ups and none of the
updates
install. Here is what the pop up says:

*****************
Microsoft Professional Edition 2003
The feature you are trying to use is on a Network Resourse that is
inavailable.

Click OK to try again or enter an alternative path to a folder containg
the
install package "Pro11.msi" in the box below.
*
******************

Am I out of luck without the install disks in hand?...CF
 
M

Mary Sauer

Download the MSOcache file. It may work if you point to it. It has the Pro11.msi
file, it will be a hidden folder.
http://search.microsoft.com/results.aspx?mkt=en-US&setlang=en-US&q=msocache

--
Mary Sauer
http://msauer.mvps.org/

Chas F said:
Home office running XP Home edition...CF

JoAnn Paules said:
Is this a computer at work or a home system?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"


Chas F said:
I inherited a desktop PC with Office 2003..the licenses seem to be fine as
far as I can tell. I do not have the original install disks. When the
updates try to launch, I get various error pop ups and none of the updates
install. Here is what the pop up says:

*****************
Microsoft Professional Edition 2003
The feature you are trying to use is on a Network Resourse that is
inavailable.

Click OK to try again or enter an alternative path to a folder containg
the
install package "Pro11.msi" in the box below.
*
******************

Am I out of luck without the install disks in hand?...CF
 

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