Updates were unable to be successfully installed: KB917151 & KB91

S

Sidney

When trying to install updates the following error message is returned:

The following updates were not instlled:
Security Update for Office 2003 (KB917151)
Security Update for Office 2003 (KB914455)

Can anyone help, please?

Thank you,

Sidney
 
L

lrp

I had the same problem with this update...searched and searched and finally
found the following article: http://support.microsoft.com/?id=884298 which
contains instructions to modify some registry values. I followed the steps
exactly and was immediately able to successfully install the troublesome
updates. Hope this helps.

Lyle Pardee
 
S

Sidney

Lyle,

You are a god---thanks so much, your solution worked like a charm.

Thank you,

Sidney
 

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