updates were unable to be successfully installed

B

Bill

When I try to install Office 2003 updates I get the message "updates were
unable to be successfully installed", This happens for all Office updates
 
P

Peter Foldes

Ist. Never use a Registry Cleaner tool. 2nd. Follow the fix below and please do not multipost. If needed crosspost instead

1st Rename Office subkeys


Note: Removing the following registry keys may reset customized user
settings for your Microsoft Office programs.


1. Close all the applications.
2. Click on Start->Run, type in REGEDIT and click on OK.
3. Locate and select the following registry subkeys:


HKEY_CURRENT_USER\Software\Microsoft\Office\11.0
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\11.0


4. Right click on 11.0 and rename them to Old11.
5. Close the Registry Editor.


2nd. Detect and Repair Office 2003


1. On the Windows taskbar, click Start, point to and click Control Panel.
2. Double-click Add/Remove Programs.
3. Click Change/Remove Programs on the left pane.
4. Highlight Microsoft Office Professional Edition 2003 on the right pane
and click Change.
5. Insert the correct version of CD when it requires.
6. Select "Reinstall and Repair" and click Next.
7. Select "Detect and Repair errors in my Office installation".
8. Click Install and wait the process to end.


3rd. Install the Updates
 
B

Bill

Peter

I tried everything you suggested and even rebooted and the updates still
failed with a message saying the update cannot be installed.

Bill


PS - Sorry for the multipost
 

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