Updates will not install - SINCE JANUARY

[Firas Naji]

I need HELP!!!!

I have tried installing these updates many, many, many times and they will
not install. I have tried restarting the update service, repairing office,
etc, etc.... and nothing worked. I have even tried installing them directly,
i.e., without Microsoft Update.

Here are the culperates:

KB969376 Outlook Junk Mail Filter Update
KB955706 Microsoft SQL Server 2005 Express Edition Service Pack 3

Your help would be greatly appreciated!

 

[Sky King]

Hi;

What is the error you see when you attempt to install those updates? Do
other updates install without issues? Are you logged in with an
Administrator-level account? Are you running a 3rd party anti-virus package
(if so, end that and try the manual install again).

More info, please?

 

[Milly Staples [MVP - Outlook]]

Do you show multiple instances of the updates in your temp folder?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Firas Naji asked:

| I need HELP!!!!
|
| I have tried installing these updates many, many, many times and they
| will not install. I have tried restarting the update service,
| repairing office, etc, etc.... and nothing worked. I have even tried
| installing them directly, i.e., without Microsoft Update.
|
| Here are the culperates:
|
| KB969376 Outlook Junk Mail Filter Update
| KB955706 Microsoft SQL Server 2005 Express Edition Service Pack 3
|
| Your help would be greatly appreciated!

 

[Firas Naji]

I am logged in as an administrator. I do not have the error numbers, however
it always says "The following updates were not installed....." Then it lists
the updates. I have tried the manual install with all firewalls off and
anti-virus disabled.

 

[Firas Naji]

Which temp folder should I be looking in?