Upgrade from 12.0.0 to 12.1.0 not possible

[Wercus]

Version: 2008
Operating System: Mac OS X 10.6 (Snow Leopard)
Processor: Intel

After downloading the huge update file and doing the first clicks here and there in the update software it starts to look for the hard disk where the office is installed. It shows the HD but it is dimmed and not possible for me to select.

Any suggestions?

Werner

 

[Diane Ross]

After downloading the huge update file and doing the first clicks here and
there in the update software it starts to look for the hard disk where the
office is installed. It shows the HD but it is dimmed and not possible for me
to select.

Are you booted from the drive where you want to install? As admnin??

Dos and Don'ts for a good install
<http://www.entourage.mvps.org/troubleshoot/install_08.html#basics>

In case the above link does not work:

<http://tinyurl.com/6cmyyc>

Check List to troubleshoot your install

<http://www.entourage.mvps.org/troubleshoot/install_08.html#checklist>

In case the above link does not work:

<http://tinyurl.com/cgp47l>

 

[Wercus]

Yes I did booted from that driva and yes I am admin.

The message I get from the installer is : Office 2008 SP1 Uptade (12.1.0) can not be installed on this disk. A version of the software required to install this update was not found on this volume.

Though I have a legal copy of office on that disk.

Thanks,
Werner

 

[Diane Ross]

The message I get from the installer is : Office 2008 SP1 Uptade (12.1.0) can
not be installed on this disk. A version of the software required to install
this update was not found on this volume.

See the solutions here:

<http://www.entourage.mvps.org/error/not_found.html>