J
Joel Levitz
Problem Description:
My office in Boston has a licence for Microsoft Office and
sent me Office 2000 last year to install on my computer.
It has been working fine and there was not any problem
installing it. Now they sent me Office XP and I am not
able to install it. I can only get so far into the
installation and I am asked to insert the CD that is
already inserted. I am not able to get past that point in
the process. Please advise.
Thank you.
Problem Area: Installation
Frequency of problem: Always Happens
Operating system / version: Windows 98
My office in Boston has a licence for Microsoft Office and
sent me Office 2000 last year to install on my computer.
It has been working fine and there was not any problem
installing it. Now they sent me Office XP and I am not
able to install it. I can only get so far into the
installation and I am asked to insert the CD that is
already inserted. I am not able to get past that point in
the process. Please advise.
Thank you.
Problem Area: Installation
Frequency of problem: Always Happens
Operating system / version: Windows 98