Upgrade Issue - HELP!

[jwsheets]

I recently upgraded from Office 2003 to 2007 Enterprise. I did a full
upgrade. This included Access. I have another third-party program that uses
Access 2002 runtime. Now it doesn't work. The customer service people said I
need to uninstall Office 2007 reininstall the third-party program then
reinstall Office 2007 without ascess 2007.

My peroblem is If I uninstall Office I would lose my Outlook contacts, email
etc. The upgrade removed Office 2003 including Outlook.

Can anyone advise me how to fix this problem without losing my email and
contacts?

Thanks

James

 

[dgmacmi]

I recently upgraded from Office 2003 to 2007 Enterprise. I did a full
upgrade. This included Access. I have another third-party program that
uses
Access 2002 runtime. Now it doesn't work. The customer service people said
I
need to uninstall Office 2007 reininstall the third-party program then
reinstall Office 2007 without ascess 2007.

My peroblem is If I uninstall Office I would lose my Outlook contacts,
email
etc. The upgrade removed Office 2003 including Outlook.

Can anyone advise me how to fix this problem without losing my email and
contacts?

Thanks

James

Apparently is best to install older versions of Office application and than
newer versions. So your Customer Service people recomendation makes sense as
far as it goes.

When you uninstall Office 2007, data files (including Outlook.pst with
contacts etc} are not removed. Still a good idea to backup for safety.

After you uninstall Office 2007, install Office 2003 using a Custom
installation installing Access 2003 only. Since your application worked with
Office 2003, appears that the Access 2003 is compatible.

The re-install Office 2007 using care not to update {remove} prior versions.
During installation you have a choice to update old versions or not. Now you
will be back to where you are with two versions of Access.

If your third party program is not compatible with two versions of Access,
you will need to choose between Access 2007 and your third party program. If
you need to you can just uninstall Access 2007.

Don