upgrade outlook 2003 will not open when scanning a document to ema

T

TERMI

When I scan documents directly to email via my printer/scanner, I get an
error message stating outlook could not open, please close outlook and reboot
windows then try again. I click ok, then outlook is open but the file is not
saved. THe configurations in my HP are correct and the path for the exe is
also correct.

I had no issues before upgrading from 2002 to 2003. Is there a fix for this
problem?
 

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