Upgrade Problem

[Ian Burton]

I've upgraded from Outlook 2000 to Outlook XP Professional. In doing so
I've run into a problem sending my E-mail. I seem to have an empty address
book (my Contacts are still there, though) and continue to receive the
following message:

Can't contact LDAP Directory Server (81)

I can Reply to E-mail, and I can send E-mail if I specify a full address.
If, however, I enter one of my old shortcut names, I run into the LDAP
message.

Also, when I first open Outlook, I'm greeted with a Microsoft LDAP Directory
message. A tab reads Connection Details. In the message, there are four
"windows," horizonal blanks that have been filled in as follows:

Server name: NULL
Port: 3268
User Name: NULL
Password: [blank]

My selection choices to continue are OK and Cancel. Clicking either choice
just gets rid of the message.

Would this have something to do with the Address Book problem?

I hope I've described the situation clearly enough for someone to help me.
I'm not terribly technical.

 

[Brian Tillman]

I've upgraded from Outlook 2000 to Outlook XP Professional. In doing
so I've run into a problem sending my E-mail. I seem to have an
empty address book (my Contacts are still there, though)
http://support.microsoft.com/kb/287563/en-us

and continue to receive the following message:

Can't contact LDAP Directory Server (81)

Click Tools>E-mail Accounts>View or change existing directories or address
books>Next. Select the LDAP server and click Remove.

 

[Ian Burton]

Click Tools>E-mail Accounts>View or change existing directories or address
books>Next. Select the LDAP server and click Remove.

Thank you very much for your reply. I've rid myself of the LDAP error
message thanks to you, but I'm having difficulty following the MS
instructions. I just don't know what address book to use. Both Outlook and
Personal are listed, but I can still send mail only if I specify (or start
to specify) a full E-mail address.

Before my upgrade I could specify a shortcut, e.g. yyy for Ian Burton. Now
these shortcuts are not recognized.

 

[Brian Tillman]

Thank you very much for your reply. I've rid myself of the LDAP error
message thanks to you, but I'm having difficulty following the MS
instructions. I just don't know what address book to use. Both
Outlook and Personal are listed, but I can still send mail only if I
specify (or start to specify) a full E-mail address.

You should not be using hte Personal Address Book any more. It is an
artifact left over from the time of the dinosaurs and is obsolete. Outlook
2003 can't even use it.

Before my upgrade I could specify a shortcut, e.g. yyy for Ian
Burton. Now these shortcuts are not recognized.

Specify a shortcut where?

 

[Ian Burton]

You should not be using hte Personal Address Book any more. It is an
artifact left over from the time of the dinosaurs and is obsolete.
Outlook 2003 can't even use it.


Specify a shortcut where?

I could specify a shortcut in my address book when adding a new contact. I
could then use the shortcut in the address field of an E-mail I was sending.
Perhaps this is simply no longer the case in Outlook XP. Now, alas, I don't
even know how to add a new contact. Maybe I'll be lucky and no longer meet
any new people.

Thanks again. I'll remove the Personal Address Book now.

 

[Brian Tillman]

I could specify a shortcut in my address book when adding a new
contact.

You should specify a nickname and only because you were using Outlook 2000
in Internet Mail Only mode, which used the Windows Address Book, a part of
Outlook Express. You should never manipulate your contacts using hte
Address Book interface. You can see some odd side effects if you do.

I could then use the shortcut in the address field of an
E-mail I was sending. Perhaps this is simply no longer the case in
Outlook XP. Now, alas, I don't even know how to add a new contact. Maybe
I'll be lucky and no longer meet any new people.

On the Outlook menu, click File>New>Contact or open your Contacts folder and
click New.

 

[Ian Burton]

You should specify a nickname and only because you were using Outlook 2000
in Internet Mail Only mode, which used the Windows Address Book, a part of
Outlook Express. You should never manipulate your contacts using hte
Address Book interface. You can see some odd side effects if you do.


On the Outlook menu, click File>New>Contact or open your Contacts folder
and click New.

I'm grateful to you once again.
--
Ian Burton
(Please reply to the Newsgroup)