Upgrade to 12.0.1

[Stuart_Ramsey]

Version: 2008
Operating System: Mac OS X 10.4 (Tiger)
Processor: Power PC

Just purchased 08 and my software update program says I critically need to update, so I say no problem but this is the 3rd time and when I get to the finish installation with less than a minute remaining the thing freezes. It doesn't actually freeze as much as it just never finishes. Anybody know about this? I read all the previous posts about upgrading, this doesn't have a problem with finding it on the volume. I am always concerned when I am putting a Microsoft product on my Mac.

 

[Corentin Cras-Méneur]

Just purchased 08 and my software update program says I critically need
to update,

It sholdn't say 12.0.1 though. It should go straight to 12.1.0.....

so I say no problem but this is the 3rd time and when I get
to the finish installation with less than a minute remaining the thing
freezes. It doesn't actually freeze as much as it just never finishes.
Anybody know about this? I read all the previous posts about upgrading,
this doesn't have a problem with finding it on the volume. I am always
concerned when I am putting a Microsoft product on my Mac.

Try redownloading the updater through the Microsift site directly:
<http://www.mactopia.com/>


You'll need the 12.1.0 updater, then the 12.1.1 one and that's it.

If it fails again, uninstall then reinstall Office, repair Permissions
through Disk Utiility and reboot. Then install the udpaters.

Corentin

 

[Diane Ross]

Just purchased 08 and my software update program says I critically need to
update,

This is probably referring to the AutoUpdate application. Until the MAU is
updated it will not see any of the Office updates.

Follow these steps:

Quit all Microsoft applications (Easy way: log out/in with Shift key down to
disable any startup items.)
Drag the Microsoft Office 2008 folder to the Trash.
Empty Trash.
Reinstall Office 2008 from your original installation disk. See details here
for exact steps:
<http://www.entourage.mvps.org/install/install_office2008.html>

Restart
Update
Restart (restarting before you launch any app is important!)
Repair Permissions

Let me know if you still have problems.