I
its_kristy
I bought a new computer with works 8.0 and a trial version of Office 2003.
Tried to install office 97 upgrade but it says there are no qualifying
products. I browsed to the Works folder but says still no qualifying
products. I thought maybe that the Office 2003 trial version was actually an
upgrade installation, perhaps preventing 2 different upgrades from working
from the same qualifying products. However, what I'm really thinking is that
Works 8.0 is actually a newer product than office 97 so perhaps it isn't
recognizing it or isn't compatible. Anyone have any wisdom? The box says
that "all works versions" are qualify, but I am assuming they meant "all
works version existing as of office 97 upgrade develpment date". A tech
article says the same thing here
http://support.microsoft.com/kb/158069/EN-US/
As a last resort, I tried reinstalling works 8.0 but get an error message
saying a file is missing. I didn't receive a works setup CD, however, I found
a works setup file resident on the hard drive. The missing file was not in
that setup file for some reason.
Tried to install office 97 upgrade but it says there are no qualifying
products. I browsed to the Works folder but says still no qualifying
products. I thought maybe that the Office 2003 trial version was actually an
upgrade installation, perhaps preventing 2 different upgrades from working
from the same qualifying products. However, what I'm really thinking is that
Works 8.0 is actually a newer product than office 97 so perhaps it isn't
recognizing it or isn't compatible. Anyone have any wisdom? The box says
that "all works versions" are qualify, but I am assuming they meant "all
works version existing as of office 97 upgrade develpment date". A tech
article says the same thing here
http://support.microsoft.com/kb/158069/EN-US/
As a last resort, I tried reinstalling works 8.0 but get an error message
saying a file is missing. I didn't receive a works setup CD, however, I found
a works setup file resident on the hard drive. The missing file was not in
that setup file for some reason.